Pengguna Tetamu
8 Jun 2024
This is one of the worst experiences i have seen of incorrect information on a hotels website! We had booked to stay for a special birthday weekend and we ended up leaving after just 1 hour, as we were both so upset with everything about Sturmer Hall. The drive upto the hall has an old caravan with smashed windows on the field along with another derelict outbuilding covered in weeds. Then when we were shown to our room, it was not actually in a hotel, it was in a motel style building. In the room there was no directory of facilities, no phone and no windows! There was a patio doors opening onto the fields, which you wouldn't want to leave open at night due to the wildlife. The furniture was tired and lacked any quality. Outside in the courtyard the lady who showed us to our room, told us to watch the ground as it was slippery! Dead weeds in all the flowerbeds, and the garden furnture was thick with dust and dirt. Sturmer Hall needs a thorough deep clean, a good interior designer a gardener and most importantly a qualified manager in hospitality. Such a shame as Sturmer Hall could be amazing !
Terjemah