Hotel berhampiran Gurame Hidup Cakto, Surabaya

Murah meriah...bagus..pelayanan baguss...nyaman...tenang..sippp

Hotel ini sangat baru dan selesa untuk menginap. Anda boleh melihat pemandangan malam kerana tingkap dari lantai ke siling. Tiada masalah dengan kemudahan atau apa-apa lagi. Perkhidmatan juga ok Bertentangan ialah Haidilao Sangat selesa untuk menjamu selera pada waktu petang.

a medium hotel with warm hospitality, although i get no breakfast, but the staff is frriendly and helpfull. note: the security guard always smile, and offering help for the guest that need small help. the hotel location right the heart of bussiness centre Surabaya city. the menu from the resto with reasonable price. so sad, caused by pandemic...the resto near hotel is closed. the room i choose was small, but enough to one day resting. overall, this hotel offering good service with low budget.

Slept with an unlocked window during my booking night at the premise. Woke up the next morning due to loud, whirring noise coming from the curtained area and found open window with broken lock. Linens had stains on them when stressing on clean towels and clean linens on the request sheet. Location, services, and amenities are good. But what’s the use when you pay to sleep on dirty linens? And broken locks in the room and window? Not coming back :(

We stayed here for 4nights. Room is clean, staffs are friendly and attentive. Breakfast buffet can be improved.

The hotel is well located inside the big shopping mall of Surabaya downtown, hotel service is generally good, English of staff are great as well, just the hotel amenities during our stay were not satisfactory, especially the air-conditioning which was not stable...one room is too cold even after regulated where another room was stable. In addition, some amenities were not be fixed before offering the guests, such as some electrical sockets were broken and the door of the bathroom had terrible cracked sounds, other hotel necessities were provided only upon requests, such as shaver and cream; soaps, shower gel etc.... the priced charged was a bit higher than expected with this service. However, the breakfast buffet was the best offer and the feedback from the hotel chef, managers were fast and quite helpful which earned back a little good impression from us during our stay.

lokasi strategi, dipinggir jalan raya. parkiran luas. ada teh kopi. disediakan air minum digalon dan ada dispenser. owner ramah bgt kalo mau cari makan sangat mudah, bcs dipinggir2 jalan banyak yg jualan rekomended 😘

Layanan ramah sekali dan juga kebersihannya menurut saya lumayan . Untuk fasilitas cukup dan cocok dengan harga . Cuman pasta gigi dan sikat gigi saja yang hanya dikasih 1 . Padahal 2 orang dalam kamar . Memang sengaja tidak bertanya ke receptionis . Lebih memilih beli aja diluar dari pada ribet . Lain kali boleh nyoba lagi menginap di bella hotel tapi ingin kamar di lantai 2 .

Mmmmmmmmmmmmmmmmmmmmaaaaaaaaaaaaaaaaaaaaaaaaaannnnnnnnnnnnnnnnnnnnnnnnnnnnntttttttttttttttuuuuuuuuuuuuuuuiuuuuuiuuuiiiuullllllkkkkkkkkllllllllllllllllllllllllllll

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00