Ulasan Mövenpick Surabaya City

nearby airport , 30mint distance from airport . room is beautiful n comfortable but the tower is dirty ,breakfast is not tasty . service is great . overall this hotel not matching with 5 star , consider 4 star hotel .

The location is ok. On the one side of the hotel there is a small convenient store, on the other side there is an old small shopping center (Hollowed) which comes with a few eateries. Royal Plaza has more food choices but it takes 15-18 minutes walk and you have to go around to pass the railway tracks to get there. The traffic at the railway intersection is very bad so you better to take Grab to go to Royal Plaza. The room is clean and room size is ok. The TV is good size and has good programs. There is a safe box, but no bathtub in the room I stayed. The buffet breakfast and dinner are ok. The AC at the dining area is not cold enough. The staff are friendly and helpful. The train tracks are very close to the hotel so don’t choose the rooms that face the tracks if you prefer quiet environment.

The first room we got had many ants so we were given another nicer room. The room was spacious and comfortable with amazing bathtub. The only concern is the cleanliness of the hotel which could be improved so as to live up to 4 - 5 stars standard.

Great service and I has been upgraded to a bigger room and it was amazingly stunning. No comment on their cleanliness. Absolutely loving it and will stay at this hotel again 100%.

Very good hotel movenpick in Surabaya city. Good fitness and swimming pool

Good service bro nice nice Good service bro nice nice Good service bro nice nice

This is a new hotel but staff insisted not to deliver food to room despite many are available at the lobby. The city view has nothing special. Gym and pool were quite good.

Needed to pay extra for highway fee to the hotel, not far from the airport. Hotel was standardised 5 star hotel and the food portion at the restaurant was big and inexpensive! Enjoy our dinner there!

Front desk service is great Room is spacious, clean and comfy.

Exactly good service and staff friendly... Near from market

Counter check-in took like 4 minutes. Card given and I made my way to my room. Bed was huge!(two singles combined into 1) Location wise wasn’t smack in the middle of anywhere but then again, there’s Gojek to bring you to places so all is good!

Great location and super welcoming staff. Great service and feeling like home every time I visit Surabaya. Highly recommended.

Good and Comfortable

Stay one night due to business trip, the location is near railway, Breakfast is ok and Room is clean...