DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

DoubleTree by Hilton Surabaya

No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Surabaya, East Java 60275, Indonesia
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A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
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hotel overview picture
Last booked 5 hrs ago
4.6/5Great·Excellent Location
Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.
Amenities
RestaurantOutdoor swimming poolSaunaExecutive LoungeFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclub
All Amenities
Surroundings
Airport: Juanda International Airport
(20.4 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Guest Room
4

King Guest Room

1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Executive Twin Room
4

Executive Twin Room

2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Presidential Suite
6

Presidential Suite

1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Twin Guest Room
4

Twin Guest Room

2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Corner King Suite
5

Corner King Suite

1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Duplex Suite
4

Duplex Suite

1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Deluxe King Room
4

Deluxe King Room

1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Executive King Room
4

Executive King Room

1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Accessible King Room
4

Accessible King Room

1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Premium Suite
6

Premium Suite

1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Deluxe Suite
4

Deluxe Suite

1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Guest Reviews(285)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.7
  • Service4.6
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 15, 2024
Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.
s‍h‍e‍l‍y‍t‍a‍n
September 9, 2024
Top notch service, good quality, location is very strategic.
s‍s‍o‍ ‍g‍i‍r‍l
June 24, 2024
The rooms are spacious, city view, smooth hot water, cold AC, cold mini fridge, amenities, iron, complete TV channels. Very strategic location in the city center, easy to reach. Thank you so much for the hospitality
T‍i‍p‍s‍ ‍&‍ ‍T‍r‍i‍p
June 18, 2024
One of the best hotel in midtown & tunjungan area. I get a room facing Tunjungan Plaza. The service was fast & responsive. Highlight was the breakfast, one of the best in surabaya.
C‍h‍i‍n‍ ‍H‍i‍a‍n
September 1, 2024
Clean and modern hotel. Spacious rooms.
A‍y‍u‍p‍r‍a‍p‍n‍a
May 7, 2024
Hotel very clean,, located in centre of surabaya ,, easy to get indomaret or circle k outside,,,breakfast plenty of food, taste good,, overall very recommended
S‍t‍1‍1‍1‍1
April 21, 2024
Breakfast excellent, staff very kind and polite, shuttle bus available to Tunjungan Plaza which helps cos streets are really busy there and hard to cross the road if you want to walk to Tunjungan Plaza. In the shower, the knob is difficult to turn when hands are slippery so design can be improved. The door to the toilet and the shower also open towards each other so not ideal. Otherwise, at current price, it is value for money.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 9, 2024
Staying at this hotel chain is always good except yesterday the bedroom down pipe clogged and the ceiling leakage. To improve, please consider different breakfast  menu every day as I’m thinking of limiting my future stay to 2 days only so that I can experience other menu at another hotel. Please also ensure at least a car is available to transit us to Tunjungan as I was told all cars in the workshop. Room 1100. This is very bad and worst experience with double tree. Someone came to fix it and housekeeping supposed to come and clean the water mess but nothing fixed until we checked out today.
R‍X‍T‍ ‍D‍i‍g‍i‍t‍a‍l
October 2, 2024
First comment about the Cleanliness, the room was not Clean up properly, some Chips and maybe fragments of a broken Glass was found at the bedroom side. They give good Gesture for changing the Room, but its Too late, we brings our kids there and many stuff already unpacked, they sent a housekeeping to clean it up. Still, its not standard for hilton hotel, feel a bit disappointed but already happening.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 450,000 (approx. RM 124.68) per person per night

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2021
  • Number of Rooms: 281
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Restaurant
Outdoor swimming pool
Fitness Room
Bar
Meeting Room
Children's Playground
Kids' Club
Restaurant
Makan Kitchen
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner, Cocktails
Special dietary options: Gluten-free, Halal, Kosher
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
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Frequently Asked Questions

How much does it cost to stay at DoubleTree by Hilton Surabaya?

Prices at DoubleTree by Hilton Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to DoubleTree by Hilton Surabaya?

The closest airport is Juanda International Airport. It is 20.4 km from the hotel and approximately a 42 minutes journey by taxi.

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does DoubleTree by Hilton Surabaya provide airport transfer services?

Yes, DoubleTree by Hilton Surabaya provides airport transfer services.

Does DoubleTree by Hilton Surabaya have a swimming pool?

Yes, DoubleTree by Hilton Surabaya has a pool. Pool type: Outdoor Swimming Pool.

Does DoubleTree by Hilton Surabaya have fitness amenities?

Yes, DoubleTree by Hilton Surabaya has fitness amenities.

Does DoubleTree by Hilton Surabaya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does DoubleTree by Hilton Surabaya have non-smoking rooms?

Yes, DoubleTree by Hilton Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does DoubleTree by Hilton Surabaya provide breakfast?

Yes, DoubleTree by Hilton Surabaya provides breakfast.

Does DoubleTree by Hilton Surabaya have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport26KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.6KM
Average Price FromMYR821
Hotel Star Rating5