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Hotel Dafam Pacific Caesar Surabaya
4.7/557 Ulasan

Hotel Dafam Pacific Caesar Surabaya

Surabaya|1.16km dari serba serbi

Tempahan terakhir 15 jam yang lalu

We had stayed at this hotel in a previous visit to Surabaya and for the low cost, found it extremely well presented, clean, comfortable and more than adequate for our requirements. This time we stopped at the hotel twice within the space of 3 weeks. Initially for 2 nights, then later for 8 nights. At this point I will not be staying there again. We made the mistake of prepaying for the entire 10 nights upfront, and when we spoke to the staff to express our issues and seek a refund to stay elsewhere , we were refused and only offered a credit. We did pay direct to the hotel and not a third party So on our initial 2 night stay, the room was very dirty. The floor had obviously not been properly cleaned in a long time. Hair, dust, trash and such, all over the floor. The bed linen was stained in many places, and was infact quite grey to look at. The towels in the bathroom were the same. Grey and threadbare. On the bathroom towels, we had registered as 3 guests, but were simply refused point blank when we asked for a third towel. Apparently their rule is two towels only per room regardless. So since we paid in advance, we were left to return for our next 8 night stay. Despite our hopes, nothing had improved this time around. Unfortunately they had gotten worse. The room was dirty, the linen terrible and grey and the bathroom was a disgrace. A mountain of mould, and a smell of stale urine that lingered from our first foot in the door, until we left. It was so bad, we had them do two extra cleans and even purchased our own air freshener. It was quite bad. The fan in the bathroom when turned on in unison with the light, made a noise something akin to a passenger jet taking off. Honestly, I can't see this hotel getting any better, and as I mentioned, I would never go back despite plans for any up coming visits to the city.

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Lihat Ulasan Tetamu untuk Hotel di Surabaya

Mencari hotel berdekatan serba serbi? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Zoom Hotel Dharmahusada
4.8/55 Ulasan
Lokasi hotelnya di daerah timur surabaya. Dekat dengan bu rudi, bu kris, 10 menit ke galaxy mall, 20menitan ke pasar atum, deket juga sama stasiun gubeng. Kamarnya lumayan luas, disediakan handuk, pasta gigi, sama air minum. Ada gelas, teko dan tea dsb. Saya pesan 2 kamar. 1 kamarnya oke banget. 1 kamar lg kurang. Handuknya apek, air di kamar mandi kecil banget. Overall utk budget 200an(harga waktu saya book) udah oke lah.
RedDoorz Near Kaza Mall Surabaya
3/51 Ulasan
Kamar sempit. Sprei kotor lain nya oke
Merr 57
3.7/58 Ulasan
Penginapan yang affordable ditengah kota surabaya, dilengkapi dengan AC dan water heater sehingga memabah kenyamanan
Hotel Dafam Pacific Caesar Surabaya
4.7/557 Ulasan
We had stayed at this hotel in a previous visit to Surabaya and for the low cost, found it extremely well presented, clean, comfortable and more than adequate for our requirements. This time we stopped at the hotel twice within the space of 3 weeks. Initially for 2 nights, then later for 8 nights. At this point I will not be staying there again. We made the mistake of prepaying for the entire 10 nights upfront, and when we spoke to the staff to express our issues and seek a refund to stay elsewhere , we were refused and only offered a credit. We did pay direct to the hotel and not a third party So on our initial 2 night stay, the room was very dirty. The floor had obviously not been properly cleaned in a long time. Hair, dust, trash and such, all over the floor. The bed linen was stained in many places, and was infact quite grey to look at. The towels in the bathroom were the same. Grey and threadbare. On the bathroom towels, we had registered as 3 guests, but were simply refused point blank when we asked for a third towel. Apparently their rule is two towels only per room regardless. So since we paid in advance, we were left to return for our next 8 night stay. Despite our hopes, nothing had improved this time around. Unfortunately they had gotten worse. The room was dirty, the linen terrible and grey and the bathroom was a disgrace. A mountain of mould, and a smell of stale urine that lingered from our first foot in the door, until we left. It was so bad, we had them do two extra cleans and even purchased our own air freshener. It was quite bad. The fan in the bathroom when turned on in unison with the light, made a noise something akin to a passenger jet taking off. Honestly, I can't see this hotel getting any better, and as I mentioned, I would never go back despite plans for any up coming visits to the city.
Grace Setia Hotel
4.6/515 Ulasan
Deket tmpt makan. Mau alfa indomaret agk susah klo yg d pom tutup. Msti naek motor tp msh oke lah. Kamar mandi luas. Ac kmrn ada yg dingin ada yg dpt g dingin tp gpp. Resepsionis jelas. Baik. Model kek kos2 an tp gpp. Msh oke dgn hrg segitu. Ada sekuriti nya. Ada kulkas. Tv ny kabel. Mayan
Dparagon Kalijudan
4.2/5128 Ulasan
Bilik yang bagus tetapi tempat yang tersembunyi, sangat bagus untuk tinggal di sini, tetapi banyak habuk

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