Banyan Tree Suzhou Shishan

The environment and facilities are new, the service is also very good, and there is Shishan outside, which is good for a walk after dinner. The Chinese restaurant needs to be improved. Dinner and breakfast are eaten at Baiyun. Dinner is a wait for 5 dishes to be served for 1 and a half hours, and breakfast is even worse. It takes 9 to 11 o'clock…

The hotel is located in Shishan Scenic Area. The lobby rooms are simple and elegant. The Morandi gray-green color scheme of my favorite Banyan Tree logo is always online in terms of aesthetics. The garden design is beautiful and comfortable. The viewing restaurant overlooks Shishan with beautiful scenery. The restaurant offers Su and Cantonese cuisine. The Su-style red soup noodles are exquisite and delicious, with fresh ingredients. The waiters are generous and enthusiastic. We upgraded to a courtyard suite, outdoor hot spring private bath, and a golf cart tour around Shishan to introduce the history of Shishan in detail. I like this Shishan resort very much.

I have stayed in so many resort hotels, including Banyan Tree hotels, such as those in Nanjing, Anji, and Angsana Xi'an, but I have never seen anything so bad! As a resort hotel: 1. The sound of square dancing could not be heard at around 7 o'clock in the morning, and then the sound of opera singing came from an unknown corner of the hotel. In the end, because the hotel was still being renovated, even the sound of bricks was being knocked. , I began to wonder, am I here for a vacation or to suffer? 2. Before arriving, the hotel had asked me about what time I would arrive. I said I needed to take a dip after arriving. The hotel replied that they would clean the outdoor pool in advance. After arriving, the waiter came in with something like a big broom to clean it. , I originally had the desire to take a dip, but seeing this hygienic situation, I really... didn’t dare to take a dip! 3. As a luxury hotel, I booked dinner at your hotel’s Chinese restaurant. After ordering, I showed it to your hotel waiter in advance. One of the dishes had a very ambiguous name, called sea urchin seedlings (I forgot the specific details. It looked like just one dish) What came out was a full pot of rice. The key was that the waiter didn’t remind me when I had already ordered the staple food. Everyone was shocked after receiving the meal! Regarding the taste of the dish, I can only tell you It's average, not good, not bad, but definitely not amazing, and I'm sorry for the price! In addition, we brought our own red wine and asked for an ice bucket, but a bucket of ice came without a corresponding napkin. Isn't that unprofessional? 4. For breakfast the next day, the Chinese breakfast was ordered to order. Even though we had placed the order 50 minutes ago, it was never served despite repeated urging. Is this true when the restaurant is not full? Need training? 5. As a resort-style luxury hotel, the shampoo, shower gel, conditioner, and corresponding body lotion used are all very common brands, or Banyan Tree's brands, which can be said to be a huge savings! 6. I don’t need to say more about the fact that I have booked the suite with the best view. As shown in the picture, is this going to jail? Don’t know where the scenery is? Very confused 7. The walk from the hotel to the end is expected to take no more than 20 minutes, so small! I really don’t know how this site was chosen? The only thing is that the price is indeed in line with the temperament of Banyan Tree, and nothing else can match it! ps: The only good thing is that I met a good travel photographer (at my own expense) at the hotel. Shi Pengfei, who was photographed by Hefeng Travel, is very good at taking photos. I am very satisfied with the photos! It’s also the only gratifying thing about this vacation! Thank you so much! ! ! In the end, the hotel did not come up with a reasonable solution even though it knew I was very dissatisfied. It just hoped that I would not write a bad review and wanted to send some unknown toiletries from Banyan Tree to solve the problem. This review is true and valid. , there is nothing false, I checked in personally.

The hotel is new, big and upscale. The surrounding scenic spots are also good, you can climb mountains and go boating. It is also very convenient to order takeout around. Every staff member is polite and smiling, which feels very good. I took a lot of photos, and the scenery inside the hotel is good. You can order breakfast, which is quite delicious. I took a short video when I was free. You can refer to it. I don’t feel that I stepped on thunder at all. Oh, by the way, when I checked out when I left, I was given a little lion doll. I just realized that giving a lion at the foot of Lion Mountain 🦁 is quite right hehe

I am very satisfied with the hotel's facilities, environment, hygiene and spa services. The hotel is very close to Suzhou Museum West, Shishan, and Shishan Cultural Square. The security guard at the door helped with the luggage, and the room service was also very thoughtful. The only regret and puzzlement was that the breakfast on the second day suddenly changed to a delivery form. Guo Ran, the quality and variety of the food are not as good as in the restaurant. I hope that there will be a two-way choice in the future, so that guests have the right to choose whether to have food delivered.

Banyan Tree is located on the site of the former Suzhou Amusement Park on Lion Mountain, belonging to Tianshi Lake and Tianshi Square. The hotel is quite good, in the form of a villa holiday home. It is a bit tiring to run up and down. Fortunately, the back door of the hotel leads directly to Tianshi Lake. You can climb the mountain in the morning and walk along the lake to see the lights after dinner in the evening. It is also very comfortable. You can also visit the West Hall of Suzhou Museum.

I have always liked the style of Banyan Tree, so I decisively chose Suzhou Shishan Banyan Tree for the Mid-Autumn Festival. I am a hotel control and have high requirements for rooms. Although the typhoon caused a little bumpy stay this time, but from the front desk reception to the Chinese restaurant waiter to the spa lady, everyone was full of smiles and greeted enthusiastically, instantly reducing the troubles brought by the typhoon. The new facilities in 2024 are also relatively new, especially the breakfast is made to order, and the steamed dishes are steamed on the spot, which is very delicious. I will continue to experience Yangcheng Lake Banyan Tree during the National Day🌸🌹🌞

The hotel feels very good. Everything is new. The service attitude is also very good. The environment is very good. The hotel also sent a cake to my child for his birthday. My son took a bath happily and had a lot of fun. The hotel's breakfast is a la carte, except that the serving is a bit slow. The taste is still very good. They are all very delicate snacks.