Anonymous User
March 5, 2024
I went on a long-planned weekend trip with my sisters. The health care concierge took the initiative to contact us before we checked in, gave us a detailed course introduction and professional recommendations, and made an itinerary according to our needs. She was very considerate! ! Every employee I met when I arrived at the hotel was very welcoming, especially Tommy, Lynn and Cara at the front desk who were very considerate! The room is full of Zen feeling. The balcony faces Yangcheng Lake. The environment is comfortable and pleasant, and the lighting is very good! 🌸🌸
The first project I experienced was sound bowl therapy. Under the meditation guidance of the therapist, my body and mind were relaxed, and distracting thoughts were calmed. The private lesson I chose was Pilates. The teacher in the introductory course was very patient and provided one-on-one guidance. As I don’t usually exercise much, my strength is relatively weak, so I felt a little stressed when I put on the equipment. But I gradually lost myself in the encouragement and praise from the teacher, and I tried my best to complete it hahaha. The boxing class in the evening is also very interesting, and Coach Wang has a great attitude! Patiently guided and explained to us, it felt so good to be sweating profusely, 🥊 The "hot and scalding" experience was perfect. After the exercise, the butler was waiting at the door of the gym and sent us directly to the SPA to experience the 12-step hot bath cycle. The staff will introduce the functions of each instrument/room one by one, making it a ritual-filled exploration journey. 🕊️🕊️
I had a long sleep the next day and almost missed the time wave experience. I turned on my phone and found that the concierge lady from Kangyang had helped to coordinate and postpone it, leaving us enough time to have breakfast. She is a warm-hearted lady with a beautiful and kind heart. Love it! 🥰🥰
The entire park is very large, but for each project there is a concierge specialist who will send us to the corresponding location. The service is very professional and all small requests will be met as best as possible! The itinerary was very suitable for our needs and very fulfilling. In terms of communication, it also reflects the professionalism of the hotel staff. The respect for privacy and the appropriate reminders make people feel warm and comfortable! The hotel facilities are very complete, and the meals are also focused on health. The calories of each food are accurately marked, which complements the fitness classes and focuses on being delicious, healthy and burden-free. The open kitchen allows you to see the chef's preparation process, the food is exquisite, and you are lucky enough to see the beautiful sunset! ! An immersive experience of healing! ! Thank you to all the staff for a perfect stay! ! Very satisfied and will bring my family here next time! ! 🤗🤗🤗
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