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1 malam
Ulasan Tetamu
4.7/5
Cemerlang
723 ulasan
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Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.8
Kebersihan4.8
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Pengguna Tetamu
Bilik 2-katil Nyaman
Menginap pada Apr 2024
Bisnes
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 29 Apr 2024
The resort is located in a lovely spot on Lake Tongli and is very cosy and relaxing. It is surrounded by greenery and is ideal for family trips/wellness breaks.
The rooms are bright and very well maintained. We were also offered a free upgrade. We checked in late in the evening and the restaurant very kindly served us a light dinner.
I don't know if the hotel receives many European guests, they speak little English at the reception.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, it is an honor for you to choose Hengli Resort Hotel as your hotel for your visit to Suzhou. The hotel is located by the beautiful Tongli Lake. The courtyard style garden design integrates guest rooms, dining, meetings, health and healing, providing customers with a deep health and healing vacation experience.As you mentioned, the hotel receives fewer foreign guests and the service staff's English proficiency is limited, which is something we need to strengthen in the future. Thank you again for your stay and we look forward to your next visit
Pengguna Tanpa Nama
Bilik Standard Pemandangan Taman(katil queen)
Menginap pada Dis 2022
Solo
8 ulasan
3.7/5
Disiarkan pada 2 Jan 2023
A beautiful hotel with friendly staff. I was upgraded and had a lovely view of Tongli lake. Breakfast was brought to the room as the restuarants were still closed(covid restrictions). Good location, if you are looking for a quiet getaway. A bit far out from most of the Suzhou attraction, but close to Tongli Ancient Town. Will definitely be a good choice once all amenities are restored.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!歡迎入住泊月庭酒店。感謝您對我們的認可,遊同裏古鎮,感受小橋流水的慢生活。我們以匠心的服務,為您帶來別樣的體驗。期待您的再次光臨,我們下次見。祝您闔家安康!
Pengguna Tanpa Nama
Bilik 2-katil dengan Pemandangan Halaman
Menginap pada Okt 2022
Melancong bersama rakan
13 ulasan
4.5/5
Hebat
Disiarkan pada 7 Nov 2022
I enjoyed my stay. Excellent staff and decent breakfast. If they could install small pools outside the rooms that have a garden view then the hotel would be PERFECT for relaxation and getaways. Also, having a small spa that’s offering massages wouldn’t hurt. But overall , EXCELLENT !!!
Terjemah
Jawapan daripada Pihak Penginapan: Hello, distinguished guests! Thank you for choosing Park Court Hotel, and give high-quality evaluation, your comments and suggestions we have feedback to the leadership. The sound of flowing water nourishes the body, the green grass nourishes the eyes, we are willing to create a corner for the guests to immerse the fitness healing body and Mind Oasis. All staff are looking forward to seeing you again. Peace and joy
DANIEL PATRIK
Bilik Standard Pemandangan Taman(katil queen)
Menginap pada Okt 2022
Pasangan
21 ulasan
4.5/5
Hebat
Disiarkan pada 6 Okt 2022
The hotel is located right by Tongli lake and the service from the staff was fantastic throughout with all workers appearing to be happy. Highlights of our stay, aside from the location by the lake, where otherwise the comfortable and well laid out rooms and wide selection of dishes for breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Hello, distinguished guests! Thank you very much for your recognition of our Park Court Hotel in Suzhou, your appreciation gives great encouragement to the hotel, and is also our driving force, we will continue to maintain the enthusiasm of the heart, we are committed to providing every guest with a homecoming experience, and look forward to your visit again
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您在百忙之中給與我們如此用心的反饋和好評!您的描述彷彿帶領我們領略了酒店的每一個角落,讓下一位顧客更加了解和熟悉酒店。我們會繼續努力為顧客提供優質的服務,不斷超越不斷進步,期待您和家人再次光臨酒店,我們不見不散~
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您將錯就錯選擇我們,遇見就是緣分,正如您所説酒店是一家以康養為主題的酒店,在這裡會有關於健康管理及身心療愈方面的體驗項目,讓人在旅途中迴歸當下,找到更好的自己。期待您下次來更全面的體驗,您提到的問題我們也會認真做好檢查整改,感謝您的反饋,祝您一切順利,期待與美好相遇。
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您的評價,將真實的感受反饋給我們,由於我們泳池屬於外包經營,暑期泳池孩子比較多,我們會加強管理,住店客人專用泳道也是我們為住店客人爭取的,希望有好的體驗,可能因為進泳池使用更衣室,為了避免部分人將鑰匙帶走又不想讓客人使用按金等方式就選擇了成本最低的房卡,不希望給顧客帶來壓力,希望您能理解,期待您及家人下次再過來,祝您一切順心,與美好相遇。
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您對酒店的支持與喜愛!恆力度假從客房、康養、食療、課程、度假五大產品全方位為每一位顧客提供專業、科學、安全、温暖的康養度假療愈服務。期待您在不久的將來再次入住蘇州恆力度假酒店,我們和藍莓綠豆胖墩一起歡迎您“常回家”~
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您百忙之中給我們點評,酒店庭院綠化面積比較大又在湖邊開窗的話是可能會飛進小蟲的,有些蟲子小到紗窗都擋不住,下次入住的話記得關好窗子哈,煙洞的問題我們一定積極修復真是抱歉。在對客方面我們都是一致的,我們是一家以康養療愈為主題的酒店,不管什麼年齡段什麼市場對我們來説都是客人,同樣都會被我們善待的,您也一樣。也期待您帶父母家人一起過來康養旅行呀,相信他們一定會在這裏收穫不一樣的快樂和放鬆哦,再次感謝您,祝您生活順心,一切順利。
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您對蘇州恆力度假酒店的喜愛和認可!很開心您在此度過了一個愉快的假期~酒店坐落於美麗的同裏湖畔,距離同裏古鎮2.1公里,集客房、餐飲、會議、康養療愈、康樂等為一體,滿足賓客的一站式體驗。期待您的下次光臨,我們和胖墩一起等您的到來~
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您在百忙之中給與我們反饋~恆力度假從客房、康養、食療、課程、度假五大產品全方位為每一位顧客提供專業、科學、安全、温暖的康養度假療愈服務。很遺憾這次沒有給您一個滿分的入住體驗,期待您的再次光臨, 蘇州恆力度假酒店祝您開心每一天*^*