Hotel Hyderabad dengan Kolam Renang

I stayed here as part of a group booking with 25 + other extended family members for a birthday celebration. No doubt, the overall hospitality and service at Marriott is excellent, with our multiple service requests met, given the size of the group and many senior citizens as guests. The check-in welcome with drinks and pearl garlands were thoughtful gestures. The breakfast spread at Momo cafe is quite hearty, though the on-duty F&B manager showed some impatience with my senior citizen family members' multiple table requests. The Marriott Courtyard rooms were luxurious, well maintained, spacious and some of them had a great view of the lake. However, the Marriott Hotel and Convention centre needs a major upgrade. Especially, the private dining area space that we booked for the main event at Altitude Bar and Lounge was poorly maintained and run down with worn out furniture, missing ceiling lights, scratched wooden floors and a shabby terrace area attached to it, with exposed electrical work, bird droppings and damaged wall panels. The biggest disappointment though was the pre-booking sales experience, led by Mz. Divya and her team, and the ongoing conversation with multiple teams related to the above booked space. Starting with the room booking experience, there was not enough coordination and clear communication from the sales team related to the booking such as this being a group 'event'. Rooms were booked in Marriott Hotel and Convention Center when we wanted them at Courtyard since the former had rooms with bathtubs that posed a potential safety risk to senior citizens from slipping, and despite the team knowing this fact. Later on and after our visit tobthe hotel to tour the property, the Director of Operations, Mr Ghosh was very rude during a discussion on the run down nature of the booked event space. When we raised concerns about the infrastructure and asked for further discounts, Mr. Ghosh was happy to refund our hotel room booking advance and si6ggested we host our event elsewhere since Marriott received 'healthy business' and this wouldn't be a loss for them at all. I don't think this attitude is aligned with the overall brand image of Marriott and sends a message that Marriott only cares about money and not about respecting their guests needs and asks. This conversation could have been handled much better, given we were just 2 days away from our stay with a big group of family members, many over 70 years of age. Please train your senior management to engage more graciously with guests and bring more of brand Marriott's international standards to the overall infrastructure and people engagements for this property.

Truly amazing place to stay in Hyderabad. The staff was absolutely amazing :) we can’t thank them enough for making our stay memorable and super comfortable - from the delicious breakfast, to spa, and the reception team.

Everything is perfect it’s a pleasant stay I hope Business people can visit here one of the best hotel in Hyderabad

All facilities were very good, our stay was perfect. I like the food too. Shekhar, Sachin and Swati the house Maintanace team came with full confidence and cleaned all room as well as bathroom too. I like the way they hang my nighty in hanger. Thanks to Taj. Now nothing to fresh the pen , our experience was extremely excellent.

We booked a room with family of 3 members for 1 night. Room was good clean and the service was good. Only 2 things i can suggest is 1.)hotel can provide little higher rooms for families as there is sound coming into the rooms when parties are going on. 2.) Check in can be little but faster. But rest of all the things are top standard👍

This hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the ***ager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.

Incredible place like all India. The service is excellent. Our room is absolutely new. The food is amazing. The staff is very, very kindly. We will come back immediately.

Westin terbaik yang pernah ada! Perkhidmatan hebat dari pasukan Pengemasan. Perkhidmatan pelanggan sebenar! Di luar jangkaan. Pasukan itu meletakkan pad tetikus di sebelah atas riba saya dan juga mengetatkan wayar kehilangan! Tidak pernah mengalami sebegitu dalam kumpulan Marriott sebelum ini!

Suraj Rahul dipankar subhomoy Excellent service. willing to help clear table on time offer variety of food amazing hospitality. Love being here. . . . . . . . . Good ambiance of hotel with good spread of buffet thanks to Rahul and chef abhay who took care of us

Perkhidmatan ini sangat baik, beberapa kemudahan mengalami masalah, lampu di ruang tamu rosak, dan air basuh akan bocor ke ruang tamu. Sarapan pagi ok, tiada perubahan setiap hari