Pengguna Tetamu
24 April 2024
While I often choose Westin during my business travels to Hyderabad India, it was special this time. I got a room upgrade with a exclusive terrace with my platinum membership with Marriott. The duty ***ager Rajeev and Events head Amit ensured I get a room wher my extended stay will be comfortable. At the welcome concierge, Mahek and Neha wer particularly attentive to details. The Westin team was also kind enough to celebrate my bday with a cake and beautiful room, which was a surprise. The most exciting part was when I met the Chef De Cuisine, Mr Abhay and we had a friendly chat about how Westin takes care of its guests. He even got us complimentary Indian Sweets on the day of our departure. I do miss the great experience at the Club Lounge and expect it to bounce back to its previous glory, however still appreciate the hard work by Abhishek, Aravind and Niharika. I'll continue to choose Westin when I travel to Hyderabad again.
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