Hotel Ciudad Juarez dengan Kolam Renang

Excelente estancia. Muy buen precio. Excelentes instalaciones y muy buena ubicación. Totalmente recomendado este hotel para hospedarse.

Lo bueno de este hotel es su ubicación! Es la mejor de todos los hoteles, cruzando la calle queda el consulado, el mall, los exámenes médicos, no hay que tomar taxis y no hay forma de perderse, se puede llegar a todas partes caminando y en tres minutos, lo malo: huele súper mal (a drenaje, al parecer entra de afuera) el cuarto no se siente impecable cuando se llega, las almohadas huelen mal, y no hay limpieza diaria!!! El precio es accesible.

Si quieren reservar por Trip.com tengan en cuenta que no les van a dar factura es mejor hacerlo por el hotel.

Let me start with the negative points. Most hotels I stay at provide refrigerators in all rooms. For some crazy reason, this one does not have them in rooms with 2 queen beds. The only way I could get us a room with a fridge for our party of 3 adults was to book one with one king bed and a sofabed, which I did. (For future visits, I really wish they’d put refrigerators in the other rooms.) When we returned to the hotel after dinner and a show at 10:20 p.m., and we started getting ready for bed, we realized that the sofa bed had nothing for sleeping—no sheets, no blanket, and no pillows! I called the front desk. They said they would send someone up. However, they called back and said the people who could handle that had left. I said we could make up the bed if they would provide what we needed, but they said they did not have the sheets, etc. Over the next 40 minutes, there were three or four calls, during which we were offered to move to another room (who wants to do that just as you are getting ready for bed?), and the room still would not have what we needed! Or we could have 2 queens but no refrigerator. They even offered an “upgrade” from the “deluxe room” we had to a suite, but it would still have one king plus a sofabed with NO SHEETS, NO BLANKET, and NO PILLOWS! Finally, around 11:00 an employee arrived with a set of sheets, blanket, and pillows. He and I made the bed together. If, when I called the first time, they had said, “We’re sorry,” and immediately sent up what we needed, I would have been a little annoyed, but not so much. But spending 40 minutes in complicated negotiations in a foreign language is not my idea of settling down to go to sleep. I thought they owed us a rate reduction for the inconvenience, and I requested that the next morning. My request was passed on to the manager. When we checked out (after 2 nights), I learned the answer was no. The desk clerk said that manager had said it was not the hotel’s responsibility to have beds ready for guests(!), “we are not a full-service hotel,” and that they had had no idea that we would need the sofabed. (The reservation was for three adults. Did they think we would have a ménage à trois in the regular bed?) Other than the above, everything else was great! This is a new hotel. Everything in the room and public areas looked brand new. The mattress and pillows in the regular bed were very comfortable. My friend reported that comfort in the sofabed was so-so. Lots of light in the bathroom, and the shower was great. I would describe the fridge as half-size, larger that most hotel refrigerators; it even had a small freezer. Location is excellent, much closer to the border (think taxi fares!) than the hotels near the U.S. consulate. Some excellent restaurants, including Rocco Cantabria, are a few minutes’ walk away. There is a small Oxxo convenience store at the gas station across the street, and a Farmacias Guadalajara location a few blocks away (which we did not visit) is open

¡Wow este hotel! Fui sorprendida gratamente en mi estancia. A pasos del CAS y Consulado, encontrarás a un hotel donde su staff está comprometido a que tu estancia sea la mejor. Teníamos que viajar a Juárez para hacer unos trámites y honestamente el corazón iba cargado por tantos pendientes y por el trámite en si. Este lugar fue un remanso en medio de tanto estrés: un personal súper agradable que con una sonrisa te ayudarán; habitaciones limpias, cómodas y con lo necesario para tu estancia; un desayuno delicioso (no se si es porque lo hacen con mucho amor, pero desde que te sirven es lindo); ubicación inmejorable si vas a trámites en la embajada de USA, adicional a que a unos pasos más está un mall con tiendas y restaurantes. En conclusión: un hotel SÚPER recomendado para tu estancia en Ciudad Juárez. Mesaluna: ¡gracias, gracias, gracias! Son un GRAN hotel :)

Istay is very clean and has all of the amenities that you need for the day. The staff is very friendly and helpful with everything. The location is great for a walk through the town. I would love to come back for another staycation.

Stayed here for 8 nights. Love the fact they had a restaurant, laundry area and gym . Would definitely recommend staying here quiet and safe area .

Upon arrival had problems with TV but problem was fixed within two minutes. Also had problems with getting in the room due to bad key lock but again got fixed very quick. Cleaning staff and maintenance was very polite and very helpful. Highly recommend.

Everything normal. Not bad to stay here. Many restaurants around and easy to find food.

Hotel was very nice except not very near to convenience store where we could but necessities