Hotel Guadalajara dengan Kolam Renang

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks

since the arrival you feel the kindness of the people who work there. Check-in/out was very fast, receptionists are very friendly and knowledgeable and willing to help. Rooms are very clean; you can leave all your personal belongings without being afraid of something me be missing or something. Breakfast is a buffet style, excellent food, a variety of food to select, natural juices are amazing. I truty recommends this hotel, is closed to the convention center, which is a big plus. Looking forward to send people and next time I go back to Guadalajara to stay there again.

Merkezi, rahat konforlu ve arkadaş canlısı bir ekibe sahip, iyi bir hotel.

Food at the hotel wasn't very good but it was cheap hotel was in a relatively good location but the rooms didn't look like the pictures. There's a lot of junk on the same floor as the swimming pool. The curtains could use a good cleaning the room doesn't look sparkly. I like the colonial architecture and the location but I would not stay there again I would stay someplace a little nicer. My room was also pretty small.

The rooftop pool was just what I needed for lap swimming, after having swum in so many hotel pools that had not been quite right: rectangular (so that I wouldn't run into the walls swimming backward), at least 25 yards in length, and warm. The bonus feature was that it was outdoors. The only problem was that it was rather narrow so one had to time it perfectly so as not to have to share with others. Also, it was not lighted underwater, so it was hard to discern the dark end of the pool after the sun went down. Other Pluses: - Good location: Right next door is a multi-level building with many restaurants (all hopping during Sat evening), plus a convenience store and a pharmacy. - Room: Spacious with plenty of storage spaces and counter. Windows are floor-to-ceiling glass, not only in the room but also in the bathroom. - Breakfast: For the 10 USD add-on, the buffet offerings were quite reasonable and good tasting. And the hours were also generous for late eaters. Minuses: - Water pressure in the shower was rather weak. - The ceiling in the room looks like damaged concrete --- strange design!

酒店的ATM機是壞的，沒辦法取錢，樓下的餐廳味道不錯，綠色的Taco很好吃，魚類的不推薦，都是醃過的，太鹹了，贈送的魷魚很不錯

Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.

The comfort of the hotel was very satisfying with a few conditions. When I came for the booking the front desk assigned me a room which was different from what I booked. On the day of checkout one of the office staff literally came into my room and was asking questions. Very rude and unwelcome. The package I booked came with a complimentary shuttle transfer except on the day of checkout their driver had the day off. Positives: Once I was moved to a room that actually matched my tree ration on a higher floor the room was very comfortable overall. Negatives: The service was below average as noted above. Very disappointment in the over service and lack the riff by the hotel staff.

When you read their description of that's available and you think ”we should stay here!”, you might want to think twice. They say: Enjoy our 780 sq. ft. King Deluxe Suite with a separate living area and offers a parlor with spectacular city views. Starting your day off with continental breakfast and relax in the evening with hors d'oeuvres, non-alcoholic beverages and honor bar. Includes a private bedroom with a separate shower and bathtub, queen-sized sofa bed, WiFi access, two-line phones with voicemail, nightly turndown service, wet bar. Each suite includes features from The Hilton Serenity Collection. The Serenity Bed includes an exclusive Suite Dreams mattress and box springs, Super Topper mattress pad, down duvet, Touch of Down pillows, linen program, as well as custom decorative bed throws and bolster pillow.” What we got: No mini bar (when we asked for it, they brought a refrigerator...with nothing in it.) No separate toilet and shower, it was all one room and was dirty. No lounge with hors d'oeuvres, non-alcoholic beverages and honor bar. No continental breakfast And no one seemed to care. It was so sad.

The hotel is in a nice location, the rooms are clean and big, but especially the hotel staff are very attentive and friendly, Victor in the restaurant section will help you in every way, even the orders that are not on the menu will come from the kitchen immediately. I would like to thank the hotel staff, especially Victor. Otel konum olarak güzel yerde, odalar temiz ve büyük ama özellikle otel çalışanları çok ilgili ve güler yüzlü, Restaurant bölümünde Victor size her şekilde yardımcı olacaktır, menüde olmayan siparişleri bile hemen mutfaktan hazırlayıp gelecektir. Otel çalışanlarına özellikle Victor'a burdan çok teşekkür ederim.