Hotel Monterrey dengan Kolam Renang

房間設施面積景觀都不錯，但空調的温控有問題，有時温度低於設定温度了但不會跳掉還繼續出冷風。服務有點跟不上，跟前台説了一次，第一天也沒安排人來修，第二天再説了一次有人來了但修不好。 健身房游泳池環境不錯，泳池很短，衹能泡泡水。 早餐比較豐富，早餐廳有的服務員不太主動問要不要咖啡。

The hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮

I recently had the pleasure of staying at Safi Royal Luxury Valle, and it was an exceptional experience. From the moment I arrived, the staff was warm and welcoming, making me feel right at home. The hotel’s elegant design and luxurious amenities truly set it apart. My room was spacious, beautifully decorated, and equipped with all the modern conveniences. The bed was incredibly comfortable, ensuring a restful night's sleep. I particularly enjoyed the stunning views from my balcony. The on-site dining options were fantastic, offering a variety of delicious dishes that catered to every palate. The breakfast buffet was a highlight, featuring fresh fruits, pastries, and made-to-order options. The hotel's location is also a significant plus, with easy access to local attractions and shopping. After a day of exploring, I appreciated the serene ambiance of the pool area—perfect for relaxation. Overall, my stay at Safi Royal Luxury Valle was truly memorable. I highly recommend this hotel to anyone looking for luxury, comfort, and excellent service!

Todo muy bien durante mi estancia , buena recepción, buena atención al cliente

Really nice hotel, good service, clean rooms, good location, good breakfast

酒店是比較新的酒店，凱悦旗下全球連鎖店，大堂在L層，房間挺大，設備設施齊全，床很舒服，床上用品很舒服，早餐豐富，酒店L層有露台，此次入住時間匆忙沒有去游泳和健身房，前台服務態度一般，在蒙特雷酒店性價比還行

Nothing special at all, but the front desk hangup on my water request, which is a bit rude, other than that I don't see anything special to complain.

It rains and all the water gets into the bathroom by the vent, and the air conditioner is too noisy

立地が悪すぎます　市街からUberで1時間かかるからです さらに道は渋滞が多いです　人口が多くW杯開催故です 内装は知らないです　キャンセルしていかなかったからです ホテル所在地を遠方から見た景色はとてもよかったです、良い点は1つくらい挙げた方がいいからです 近くの自然公園だけ行きたかったです　段取り悪くてすみません　時間は気合いで泊まります　全て言わされています

Clean, comfortable. No teapot, no refrigerator, no laundry. 10 minutes before check out i was told “time to go”. other workers were helpful and nice.