Hotel berhampiran djamu Gallery, Sydney

Service was good and attentive. We arrived early in the morning and the reception offered to send me a whasapp once my room is ready and my bags were already in the room waiting. Location is close to circular Quey and a short walk to the opera house. Staff makes u feel very welcomed. I think they charged me AUD $20 for a bucket of ice which I asked for as their chiller in the minibar was not cold enough to chill my drinks, I only saw that on my credit card after I checked out, which was unexpected but well, I can’t be bothered to challenge as it was a nice stay anyways.

My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!

這個酒店怎麼説呢，不算特別好，也不算差。位置很好，走路到歌劇院也就10分鐘，周圍辦公樓居多，晚上沒什麼人，還挺安靜。服務沒什麼體驗，入住就可以自助，但是需要多張房卡還是需要找服務人員，精緻套房只有一個衞生間，攜程有人瞎評論説是有兩個，也可能分到我的房間只有一個。房間電話線路在維修，完全不能用。入住期間想多要床被子，下到一樓大堂找服務人員説了後，半天都沒有送到房間，又下去問説沒有被子了，沒有的話不是應該上來説一聲嗎！這麼大酒店居然沒有多一床被子也是很奇怪。其他服務還不錯，門僮主動取放行李，關車門。

The hotel is easily accessible from the train station (as it is a slight downhill). The staff, from being met with a wide smile by the concierge to the check-in staff, are friendly, professional and just a joy to interact with. The rooms are well appointed, bathrooms absolutely spotless and the bed was very comfortable. Breakfast is good, but very few Asian options available. It should be noted that Google maps is not truthful about the fact this part of Sydney is ”mostly flat”... so walking shoes are a MUST as the hotel is so very close to a number of wonderful places to see, explore and enjoy a meal.

Great location, near a tram entrance, cafe, bars, shops, grocery and gym all within a few minutes walking. The gym the hotel uses is an anytime fitness just a couple blocks north of the hotel. Was a great stay for a few nights traveling through the east coast.

Excellent location and value for money. The staff were extremely helpful. We were able to check in early and access our room. The hotel also looked after our bags on the last day. The Harbour Bridge, The Rocks and the Opera house are all within walking distance. The room was comfortable and cleaned daily. Great value for easy access to the city!

Staying in Fullerton Hotel is a wonderful experience. Hesitating between the Fullerton Hotel and the Four Season，finally here we are. Half an hour was spent on the way to the hotel from Sydney International Airport by train，which is in the vicinity of St James Station. Greeted by professional concierge and receptionist，the check in was less than 5 mins. 1 dollar was deducted from card as deposit. The room of 40 square meters was really big for two person. Mini bar was filled with different kind of drinks. Bed & sofa was soft and cozy. Room service was available via a black i-pad on the table，paid by either cash or card when checking out. Sydney Opera House & Hyde Park was nearby，together with other luxury stores. The room price was friendly during off-season，which will definitely double when the new year come. Haven’t tried the Four Season yet and can not give any comments，but Fullerton experience was truly nice and worthy.

Room is spacious, services r good, gym too small, the biggest problem is the noise insulation is really bad, its so noisy, u can hear cars passing by, all kind of noises are there, next door, or people walking on corridor, they must improve this. Its so disturbing!

– 沐浴露、洗髮水、護髮素和身體乳全是 LE LABO 的，瞭解香水的應該聽過這個牌子，而且每天都會給你加滿，身體乳什麼的狠狠用就行了。 - 餐廳最靠窗的位置都會預留給訂了歌劇院景觀房的住客。如果你和我一樣訂的是歌劇院景觀房，那麼吃早餐的時候不用早起去搶最靠窗的黃金位置，那些位置都會預留給你，能讓你一邊吃飯一邊飽覽歌劇院的美景。

Had a twin room with family. The hotel is quite disjointed with 2 lobbies. Very busy street to navigate in a vehicle and expensive valet. Multiple times we called the central service line to only have it ring out. When the phone was answered it took (in some cases) hours and repeated follow up to get 1 extra towel. Also we had to request larger doona's because the ones on the twin bed only just covers the top of the bed so as soon as you put two people in it, its not large enough t cover you. Concierge on checkout was hopeless. He didn't bring a trolley to help with luggage, then my wife and son manhandled the remaining luggage. I had asked for our car to be brought up and after waiting for 15 mins we were told it would be another 30-40 and would we be happy to tbe escorted to the parking garage? That was actually the most convenient in the end. Overall would not stay again or recommend.