Hotel berhampiran Organise My Puja, Sydney

A very nice overnight stay on an executive room! Room smelled very new and bed was comfortable and I had a good nights sleep! Room was well furnished with a little futon sofa so you’re not just sitting on the bed all the time..

Cleanliness is very important to all the hotels and accommodation. because it can cause diseases. Dust comming from the fan and air-conditioning when it's running. I show cockroaches coming through the gaps on the walls. Specially the noise from the doors and air-conditioning need to be replaced. But although I realised this is how we all end it up if we after economy room. Management is very friendly but need more attention of cleanliness and maybe it's time to do renovations. Thanks

I have nothing against Ibis, having used them many times over the years. This Ibis fits the style perfectly. Small rooms with basic amenities. The usual sign about not letting steam escape the shower. Look, they are clean, have the basics for an overnight stay are generally well maintained, although this one had a few roof leaks, but after the rain we've had, not surprised. Had the usual noise until everyone was asleep. Its multi storey, and there are no lifts, but they do have ground floor rooms. Basic breakfast offering, other meals there are a few fast food places about, or the Leagues Club across the road for something better. It's on a busy road but not much road noise, in my room, but that was at the back, so that's maybe a tip, ask for a back room. All over, ok stay, ok hotel.

Quest Hotels have always been a good choice for me when staying away. Hotel staff were lovely and helpful and attentive. We had everything we needed for our trip. Overall it was a lovely and pleasant stay.

Very nice room. Very clean and staff was very professional and polite Only issue was the TV would not shut off...remote wouldn't turn off...child lock on couldn't shut off with buttons on the television

裝修很不錯，很乾凈，房間椅子很多

The service of the staff is really nice and helpful. Unfortunately the apartment is a bit old and the sofas were worn out. It does have everything so you can do everything in the apartment. Dishwasher, clothes washer and dryer, free car parks and wifi. You could also book connecting rooms as well if you want to travel with family. Location wise, you should have a car. Walking to the bus and metro is annoying. Just a few minute drive and you would get to the metro, shops, pubs, bowling. For the price, the place is alright.

An excellent Hotel that will make an effort to go above and beyond if something is not to your liking. The apartment was clean and tidy. The studio layout worked well as the gally-style kitchen was separated from the bedroom and lounge. The only con was the king matress support was a bit inconsistant on one side.

25 December 11:50pm I arrived at Hills Lodge after my husband had booked me in online. I requested an upgrade for my room which I mentioned I was willing and able to pay for but was informed I was in the last room available for the night a queen standard. This was a 15+ minutes conversation which matters because I had informed the front desk team I had just been discharged for severely swollen legs and high blood pressure needed to rest immediately. A lovely porter assisted me with my bags and acknowledged my interaction with front desk had been challenging and difficult to understand. When we arrived at the room the bed was not made the sheets were sloppy tucked under the pillows and the sheets werehanging out of the sides and there was a big dip in the middle like someone had been sitting there , I was SHOCKED I told the porter who tried to convince me the bed was made and it had just been made in a rush. I refused to settle in as I could tell it was an unmade bed , I then saw a bin with RUBBISH in it, 2 Pepsi cans, KFC packets and showed him, he checked the bathroom and saw towels on the rack and open soap at the sink. He apologised and told me he’d call reception to organise another room. He tried to convince me this was unusual for the hotel. I was still aghast as the cost did not correlate with this tardiness. The front desk then organised another room for me down the hall “an upgrade” they said. It was a suite with a separate lounge - however to my surprise I had been told there was no more rooms available when I checked in 30mins before and there’s no way they would have prepared a room in 20mins. The room was presentable but the curtain had a big red stain on it (forgot to take a picture) and the carpet dusty and old. I told my husband of my experience but because it was 1am on Boxing Day and the state of my body I had nowhere else to go. I stayed there till the morning and left early for personal reasons and thankful I did not have to stay another moment there. A few days later I called the hotel and told them my ordeal - the manager was polite but I was disappointed in how he kept trying to excuse the front desk’s behaviour. He told me how another guest had given the front desk guy a glowing review. I was not rude when I called him but just factual and encouraged him to make improvements for his team and in how they receive guests. His comments made me wonder why would the front desk treat me like that. I was unwell, with a baby in hospital and a husband away. Did I not deserve compassion and good customer service. It made me wonder was it the colour of my skin? I’ll never know but one thing I know is to encourage you to speak out if something looks wrong! You’re paying for this service and if you’re going to stay at Hills Lodge - good luck. I would not personally use my hard earned dollars to stay there. Very disappointed customer. Hills Lodge - excellence matters not sure how you got 4 stars but please DO BETTER!