Hotel berhampiran Statue of James Martin, Sydney

I organised a group get together of 74+ year olds. A reunion 50 years after medical school graduation. Everyone was so happy. The GM Klaus was very corporative in arranging a 'gala' dinner for us in a separate room. The desk staff courteous and helpful. The rooms were small - but very elegantly designed. The lighting subtle and pleasant. Beds comfortable. I would recommend this hotel to anyone. THANK YOU

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

Amazing trip in Sydney with this hotel🙂🙂All staffs are kind! The room is so clean and they clean up tidy🙂 I am satisfied. And then I can recommend this hotel!

My family of 4 stayed at this eclectic treasure. Friendly and accommodating staff and an amazing location. It’s in the heart of the city and less than a block from the train station to easily access any attractions. Tons of shopping and restaurants blocks away and a lovely restaurant on site. The building is charming and beautiful, refurbished in the original style and elegance. Firm beds and quality linen, which is an obsession of mine on vacation. It was amazing to see the hustle and bustle of the city but the noise from the street didn’t invade our room. This was a perfect oasis, in the middle of everything! We loved our stay!!!

The location is just near the town hall. Room is clean. For the room that we got, no outlet near the bed. No complimentary drinks or even water in the fridge maybe because it’s way much cheaper compared to other hotels. Need to request for slippers, cutlery and etc.

From the first steps in front door of hotel to reception area I felt welcome. This friendly welcoming professional attitude makes you feel like part of the hotel family quickly. My room was lovely and spacious. The bathroom was well equipped and the Dyptique products are tops. The observation lounge was comfortable and the drinks divine. Staff there is very capable. The spa pool and facilities excellent. I wanted to have the Sunday high tea and although the tearoom was full staff was able to arrange for me and my guests to enjoy it in the lounge. And it was perfect. Finally the ginger flower signature scent is relaxing and heightened my experience. I will always chose Langham first whenever I can.

We stayed for two nights at the end of May. Our room was quiet & clean even if in need of a refurbish, which presumably, going by the building works going on, is in progress. The building works didn't impinge on our stay at all. Our breakfast (which was included in our room rate), was surprisingly good. The area it was served in was very clean and bright. We found all the staff to be pleasant. Being able to checkin & checkout on line made things move quicker, especially the checkout. The cost of accommodation in the city is very high so we were pleased that Song Hotel was a bit more affordable to us.

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

Nilai yang sangat baik untuk wang. Bilik itu luas dan bersih. Hotel ini terletak di lokasi yang hebat berdekatan dengan stesen wynyard dan perkhidmatan di kaunter penerimaan tetamu adalah hebat. Akan kembali!