Hotel berhampiran Waldschmidt Homestead, Symmes Township

RedRoof had always been our go-to hotel for consistency. They are usually well-maintained and clean. I don't know WHAT is going on with this place though... First off, the evening staff at the front desk was very helpful and friendly. That was about the only good part. Once we made it around to our parking area, we parked next to a 30-year-old abandoned truck stuffed with garbage. Even the driver's seat was full, so it's obvious it's not being driven. As we made our way toward the building, it was concerning that the outside door to the corridor has a swipe-lock, but it was not operational, and the door stayed unlocked. Nice security. Once inside, the smell of vape, cigarettes and **** permeated the hallways. I was passed by a man carrying a large clothes hamper on his way to the laundry. I assume he lives there. Once we got to our room, I could see down the hall that garbage cans and bags of trash were stacked in the hallway (I assume from more people who live there). I also noticed TONS of dog hair along the hallway carpet. I wasn't even looking for it. It just was that dirty that it caught my eye. I could hear kids screaming and dogs barking already, the walls were that thin. Once inside the room, we noticed how poorly maintained it was. The lampshade was broken, the tiles had months of dirt buildup along the edges, the toilet seat had cigarette burns, and the commode itself was so loose I thought it would fall over. The bathtub had hair and bits of debris in it. I turned on the faucet (which, along with the spout, moved in and out of the wall about an inch when touched), but the tub just filled up and swirled the debris around, taking several minutes to drain, leaving even more debris behind. So we couldn't use the tub. I'm not going to stand in ankle-deep dirty water with somebody else's hair. The mattress was completely flat in the middle. It was like sleeping in a hammock. My wife and I had to stick pillows under our sides like wheel-chocks to keep from rolling into the middle. The walls and floors are extremely thin. We could hear EVERYTHING going on beside us and above us. We could even hear the upstairs dog walking around as if it was in our room! Plus people slamming doors all night, screaming in the hallways, making every dog in the building bark in unison... Like I said- RedRoof is usually a solid choice. But NOT THIS ONE. It is VERY poorly cleaned and maintained. We were only there for one night, and I bet most people wouldn't have even made it that long.

Guest computer had many viruses so it was very, very slow in making connections. Bathroom shower fixtures need replacing. Motel was full and a large group of kids devoured most of the breakfast items by 7:15 AM. Staff was unable to replace items and ran out of some things like pancake syrup. What was there was pretty good but it was slow going to get eggs or sausage due to short staffing.

Elle découverte de cette chaîne, l hôtel est tout neuf, le personnel très accueillant, le buffet du soir et le petit déjeuner très complet, je recommande vivement

Room was decent for a 1-night stay. I do not normally post reviews but this one was necessary. At 2am my toilet decided not to flush. I tried calling the front desk multiple times with no answer, no call back, nothing. Up until 7am when I decided we’d just wake the kids and leave early. When I went to the front desk to check out I told the lady that our toilet hadn’t been working and nobody would answer the phone when I called. She could have not cared any less. Only muttered “oh sorry” without even making eye contact.

The hotel was nice for a short stay with my family. Pros: there was one lady in particular that worked at the front desk on Friday evening and Saturday that was very friendly from the moment we checked in. Honestly her positive attitude contributed to our lack of complaints during our stay. The free daily breakfast was decent. There’s a nice variety and you can’t beat free (well it might’ve been included in the cost because I’m not sure what we really paid for) and one less meal to plan for my family. The hotel itself has nice character and is beautiful to the eye initially. The room that we were in was very spacious which was a plus! We didn’t have a chance to use the pool but from what I could see it looked nice. Cons - I believe this is becoming an issue with most hotels possibly due to staffing shortages but the cleanliness of the hotel and the room especially, lacked. Having an infant with us brought this to light. He kept bringing us things that we know for sure we didn’t bring into the room, like butter packets, toothpick/floss sticks and an abundance of hair that didn’t belong to us. And the carpet could certainly use a deep clean. The bathroom toiletries were very basic. The fridge left our food warm, I did notify the person at the front desk when we checked out but she didn’t seem to concerned. We couldn’t get lake check out (but I know that’s never guaranteed, it’s just the first time it’s happened to us lol) Overall it was a decent stay. I think we paid more for Location and hotel brand but we survived.

We stay here every year as our stop over hotel. Service is always amazing, clean, safe, well lit at night and right off the interstate. Breakfast offerings are just what we need to grab a good bite and get back on the road.

很好的酒店

It is a great hotel!