Just Live Inn

We had to change our plans last minute due to inclement weather and elderly unwell. However, despite cancelling on the morning of the first night, hotel refused to accommodate to cancellation when contacted by Trip. We tried calling the hotel all morning but could only get through in the afternoon. we also emailed them explaining our situation. Hotel staff refused to cancel our booking and we were charged for 4 nights even though we could not make it and informed that we were prepared to pay for 1 or 2 nights’ stay. There is also no reply via email from the hotel. Due to this unkind inflexibility, lack of empathy and service excellence, and difficulty to contact hotel, we are afraid to try this hotel the next time. Would like to commend Trip for their excellent service in rendering assistance to negotiate with the hotel and offer of a small amount of Trip credits.

台北駅からも西門からも徒歩圏内で場所はとても良かったです。スタッフも親切な方が多かった印象でチェックインもスムーズでした。 お部屋は設備などが古いものの文句を言う程のレベルではなく十分快適に過ごせます。 チェックイン時にドリンク引換券をいただけて、フロントで好きな時に烏龍茶か緑茶のペットボトルを選んで貰う事ができます。コーヒーは無料でフロントでオーダー出来ました！また、このチケットで7F(6Fから階段で登る)BARのビールかアイスクリームと交換する事も可能です。 唯一残念だったのはベッドマットレスが硬かったのか背中を中心に痛くてしんどかったです。(あくまで私の主観です)

我們是因路跑 想說步行可以到總統府 而選擇這家覺得還不錯的旅店 下次來台北會繼續訂這家～ 離車站近 捷運都方便