38, 9 Phet Kasem Rd, Khuekkhak, Takua Pa District, Phang-nga, Khuekkhak 82220, Phang Nga, ThailandLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.5/10
Amazing
72 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.5
Amenities9.6
Service9.5
Cleanliness9.5
Tapis mengikut:
Susun mengikut:
All reviews(72)
Positive reviews(36)
Reviews with photos/video(21)
Awesome stay(17)
Clean pool(17)
Great swimming pool(17)
Great service(14)
Has facilities for children(12)
Loved the beach(9)
Great location(8)
Tasty food(5)
Negative reviews(1)
Shone Reaper
Deluxe Room - Beach Wing
Daftar masuk pada Mei 2026
Business traveler
2 ulasan
9.5/10
Amazing
Disiarkan pada 9 Jun 2026
Nice staff service, very privacy and great location next to the almost private beach. Many function and giant swimming pool.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for taking the time to share your review of X10 Khaolak Resort and for your excellent rating.We are delighted to hear that you enjoyed our amenities, beachfront location, and friendly service. It is wonderful to know that our facilities, peaceful surroundings, and spacious swimming pools contributed to a relaxing and enjoyable experience.We also appreciate your feedback regarding cleanliness. At X10 Khaolak Resort, we are committed to maintaining high standards in all areas of the guest experience. If there was any aspect of cleanliness that did not fully meet your expectations, we would sincerely appreciate learning more, as your feedback is valuable in helping us improve.Thank you once again for your kind support. It was a pleasure to welcome you, and we hope to have the opportunity to welcome you back again for another memorable stay in the future.Best regards,Recy TayongCRO
Sofía Zharova
Deluxe Pool View - Family Wing
Daftar masuk pada Apr 2026
Traveling with friends
5 ulasan
9.5/10
Amazing
Disiarkan pada 27 Mei 2026
Modern amenities and the grounds are immaculately kept; the gardeners are constantly working. The breakfast is decent, and it's clean. The location is secluded and quiet.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Ms. Sofia,Thank you for taking the time to share your wonderful review of X10 Khaolak.We are delighted to hear that you enjoyed our modern facilities, well-maintained gardens, cleanliness, and peaceful atmosphere. Your kind recognition of the care devoted to our grounds is especially appreciated, and it is rewarding to know that the tranquil setting of our resort contributed to a relaxing stay.We are also pleased that you enjoyed the breakfast and found the overall environment comfortable and well kept.Thank you once again for choosing X10 Khaolak. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.Best regards,Recy TayongCRO
Guest User
Deluxe - Family Wing
Daftar masuk pada Jul 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 4 Sep 2026
Exceptional service and a pleasant atmosphere were the hallmarks of X10. We specifically chose X10 because of its many pools and slides. Unfortunately, the large slide was closed due to maintenance. After some discussion, management offered us a meal voucher as compensation. The food is simply delicious and varied. We truly enjoyed our vacation there.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for sharing your feedback and for choosing X10 Khaolak for your holiday.We are delighted to know that you enjoyed our exceptional service, pleasant atmosphere, variety of pools, and delicious food. At the same time, we sincerely apologize for the disappointment caused by the temporary closure of the large water slide. The closure was necessary to carry out maintenance work to ensure the safety of our guests, which is always our highest priority. We understand that the water slides were one of the reasons you chose our resort and appreciate your understanding.Despite this inconvenience, we are very pleased to know that you still had an enjoyable holiday with us.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to X10 Khaolak Resort for another wonderful stay in the future.Best regards,Recy TayongCRO
Bobpeters
Deluxe - Family Wing
Daftar masuk pada Apr 2025
Family
48 ulasan
9.0/10
Great
Disiarkan pada 13 Mei 2025
Very pleasant stay overall with great surrounding and amenities. The water flow was a bit weak for the shower. Restaurant food might be better out of the hotel but it’s good enough during a rainy lazy day. Pools are various and the beach just in front easily accessible. Beach has some flies but we experienced similar at other more upscale hotels in the area as well. Most memorable and enjoyable was the table tennis which we used for free every night! Awesome!
6/9
Guest User
Deluxe - Family Wing
Daftar masuk pada Apr 2025
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 11 Mei 2025
What can you say more.
Just perfect everything spot on.
Very nice hotel
We will be back in next few months
Thank's
Guest User
Deluxe Room - Beach Wing
Daftar masuk pada Jan 2026
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 14 Mei 2026
Super family-friendly hotel
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Mr. Norbert,Thank you very much for your kind review and for choosing X10 Khaolak Resort for your holiday.We are delighted to hear that you enjoyed your stay and found our resort to be a great destination for families. Creating a comfortable, relaxing, and enjoyable environment for guests of all ages is always our goal.Your positive feedback is truly appreciated and serves as wonderful encouragement for our entire team.Thank you once again for your lovely comments. We sincerely hope to welcome you and your family back again soon to X10 Khaolak Resort for another memorable holiday.Best regards,Recy TayongCRO
Guest User
Deluxe Pool View - Beach Wing
Daftar masuk pada Nov 2023
Family
11 ulasan
9.5/10
Amazing
Disiarkan pada 21 Dis 2023
Very friendly staff, nice location next to the beach . Very big and nice pool with pool bars . Ok fitness gym with daily activities
Jawapan daripada Pihak Penginapan: Dear Jesper, Thank you for your positive feedback! We're thrilled to hear you enjoyed our friendly staff, beachside location, and our pool and fitness facilities. We look forward to welcoming you back for more enjoyable moments. Kind regards, Recy | Hotel Management
Guest User
Deluxe - Family Wing
Daftar masuk pada Okt 2023
Couple
50 ulasan
10/10
Outstanding
Disiarkan pada 7 Nov 2023
Very good hotel and nice staff 💕
Guest User
Deluxe Room - Beach Wing
Daftar masuk pada Nov 2023
Solo traveler
3 ulasan
9.5/10
Amazing
Disiarkan pada 30 Dis 2023
Nice beach, nice rooms. Rather a family resort.
Jawapan daripada Pihak Penginapan: Dear Karagoez, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our nice beach and rooms. As a family resort, we strive to create a welcoming environment for all our guests. We appreciate your comments and look forward to welcoming you back. Kind regards, Recy | Hotel Management
Guest User
Deluxe - Family Wing
Daftar masuk pada Apr 2024
Couple
27 ulasan
10/10
Outstanding
Disiarkan pada 7 Mei 2024
Excellent location✔️
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We're delighted to hear that you found our location excellent. We strive to provide our guests with the best experience possible, and we're thrilled that our location added to your enjoyment. We hope to welcome you back soon for another great stay! Kind regards, Recy
Guest User
Deluxe - Family Wing
Daftar masuk pada Apr 2026
Family
1 ulasan
6.5/10
Disiarkan pada 10 Mei 2026
Almost perfect... I read good reviews from various sources and decided to stay here. But when I arrived, there were very few guests, making me wonder if we were the only ones there. Compared to another hotel we had just checked out of, which was so crowded there was no parking, this place was eerily quiet. The rooms were quite far from the lobby; the hallway in front of the rooms looked a bit scary and long. Upon entering, the fabric perfume was quite strong and almost dizzying. The pool and playground closed at 8 pm, but there were hardly any people using it—only three children in the whole pool. Overall, the F&B, housekeeping, and kid club staff were quite lovely, smiling and greeting everyone. At 11 am, it started raining heavily, so I went to reception to ask for a late check-out, until 1 pm, because I saw there were hardly any guests and it was raining heavily. The receptionist went to talk to her supervisor inside and was told it wasn't possible because there were guests waiting to check in. I found it both funny and questionable, "Checking in after everyone else?" I muttered, "But there seemed to be plenty of empty rooms!" Well, you know... the supervisor has to follow the rules. Some things were too rigid. They were completely lying, saying it looked like there were a lot of guests. Just look up and glance around the balcony; there were hardly any. The atmosphere in the restaurant and the pool were... well, let's just say the occupancy rate was less than 20%. Okay, rules are rules. We checked out at noon, and it was raining heavily. A male housekeeping staff member saw my family and me dragging our suitcases and waiting to cross the road to the lobby in the pouring rain. He found an umbrella from an empty room and offered it to us, which was incredibly kind. We asked if the hotel was fully booked, and he replied, "No, we have many rooms available." Okay, understood! We then crossed the road with the umbrella to check out and paid for our restaurant services. It was still raining heavily, and the staff didn't say a word. We were the ones who asked to borrow an umbrella to walk to our car, but the staff showed no interest in helping us. I'm disappointed in myself for choosing this hotel based on the reviews, but what we experienced was different from what others have experienced. We've stayed at many hotels in Khao Lak, which helps us make better choices for future family vacations.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at X10 Khaolak. We are truly sorry to learn that your overall experience did not meet your expectations, particularly during your check-out experience.We sincerely appreciate your kind comments about our team members from Housekeeping, Food & Beverage, and Kids Club. It is wonderful to know that their friendliness and warm greetings were among the positive aspects of your stay.However, we deeply regret the disappointment you experienced regarding the late check-out request and the level of assistance provided during the heavy rain on your departure day. While our team followed the room availability situation at the time, we fully understand that the communication and overall handling could have been more thoughtful and flexible considering the weather conditions and your family’s situation.Please accept our sincere apologies if you felt unattended or unsupported during your departure. This is certainly not the experience we wish our guests to have, and your feedback has highlighted important areas where we must improve our attentiveness and service approach.Your comments have been carefully reviewed internally, and additional guidance has been reinforced with the team regarding hospitality standards, empathy, and providing appropriate assistance based on each situation.We truly regret that your stay did not reflect the positive impression you had expected from reading previous reviews, and we appreciate you taking the time to share your honest experience with us. Feedback such as yours is very valuable in helping us continue improving our services and guest experience.We hope there may be an opportunity in the future to welcome you and your family again for a more pleasant and memorable stay at X10 Khaolak.Best regards,Recy TayongCRO
Guest User
Deluxe Room - Beach Wing
Daftar masuk pada Mac 2026
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 25 Apr 2026
Excellent secluded hotel.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your kind review of X10 Khaolak Resort. We are delighted to know that you appreciated the peaceful and secluded atmosphere of our resort.We hope to have the pleasure of welcoming you back again for another relaxing stay in the future.Best regards,Recy TayongCRO
Guest User
Deluxe Pool Access - Beach Wing
Daftar masuk pada Apr 2026
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 11 Mei 2026
I've stayed at this hotel several times, and once again I'm convinced it's one of the best hotels in the region. Excellent staff and service, delicious food in two restaurants, a clean pool, nice, cozy rooms, and a great beach. If you're looking for a quiet family vacation, this is the place for you.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your continued trust and loyalty to X10 Khaolak Resort.We are truly honored to hear that you consider our resort to be one of the best hotels in the region and that each visit continues to meet your expectations. Your kind compliments regarding our staff, service, restaurants, pool, comfortable rooms, and beautiful beach are sincerely appreciated.It is especially rewarding to know that you enjoyed the peaceful and family-friendly atmosphere of the resort. Creating a relaxing and memorable holiday experience for our guests is always our highest priority.Thank you once again for your wonderful review and for returning to stay with us repeatedly. We greatly look forward to welcoming you back again to X10 Khaolak Resort for another enjoyable holiday in the near future.Best regards,Recy TayongCRO
Han. Y
Deluxe Room - Beach Wing
Daftar masuk pada Ogo 2025
Couple
3 ulasan
10/10
Outstanding
Disiarkan pada 15 Sep 2025
The pool is amazing.
Also, all the staff are friendly and greet you with bright smiles.
I'm especially grateful to the reception staff, Manager PHUMI(?) and the female receptionist GHO(?).
Their kindness and support made our vacation even more enjoyable and wonderful.
Thanks to the manager who even came to see us off in a taxi.
I'd love to visit again if I get the chance.
Teks AsalDiterjemah oleh Google
Guest User
Deluxe - Family Wing
Daftar masuk pada Dis 2025
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 28 Feb 2026
This family-friendly hotel features a large pool and private beach with easy access to the water. Breakfasts are varied. There are activities at the pool. There's a children's play area with scheduled workshops. There's also a pool for adults without children. It's close to the center, so you can stroll around and find a delicious restaurant.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for sharing your kind feedback about X10 Khaolak Resort. We are delighted to know that you enjoyed our family-friendly atmosphere and the variety of facilities available.It is wonderful to hear that you appreciated our swimming pools, including the dedicated adults-only area, as well as the easy beach access. We are also pleased that our breakfast selection, pool activities, and children’s play area with organized workshops contributed positively to your stay.We are glad that our convenient location allowed you to explore nearby restaurants and enjoy the surroundings. Your kind comments mean a great deal to us, and we look forward to welcoming you back to X10 Khaolak Resort in the future.Best regards,Recy TayongCRO