Ulasan Kenzi Solazur

Saya dan isteri tiba di hotel pada pukul 11 malam dan ditolak penginapan kerana kami tidak mempunyai sijil kesihatan Maghribi, bagaimanapun saya adalah warganegara asing. Saya sangat kecewa kerana ditolak penginapan hotel di hotel ini walaupun kami tiba larut malam dan mereka meminta saya menempah bilik tambahan supaya saya dan orang yang saya sayangi akan membayar dua kali ganda. Tetapi kami dapat tidur di bilik hotel yang sama. Kemudian ia masih dibenarkan. Kami merasa dieksploitasi kerana kami tiba terlambat ke hotel. Dan tidak ada maklumat bahawa suami mesti membawa sijil kesihatan untuk bermalam bersama isteri masing-masing. Saya hanya menyesal mengatakan bahawa ia tidak menunjukkan pertimbangan manusia. Saya masih menunggu untuk dikembalikan jumlah yang telah dikenakan oleh hotel kepada kad kredit saya.

Lokasi yang bagus, tetapi perkhidmatan yang tidak kemas, sesak dan tidak bersih sama sekali. Ia bukan hotel 4 bintang, lebih seperti bintang 2. Waktu sarapan pagi seperti kebun binatang! Terlalu banyak orang di kawasan kecil.

Nice hotel with great location near the marina. But it gets very loud at night with bass music and drums until 2am daily. This is a problem that needs to be resolved.

Hotel location and room quality were very good. The breakfast was rich with choices, but number of coffee machines were not enough. There were long queues in front of the only two machines. However, they brewed good coffee from seeds. We enjoyed the beautiful voice and songs of the lady at the piano bar in the evenings, but very interestingly the hotel does not have a bar or cafeteria with a sea view. We had to go out to cafeterias nearby to have a cup of coffee with a sea view after a work day. Also they lacked proper stock of alcohol-free beer. It was only available 3 out of 7 nights we stayed and was extremely expensive. I also think the hotel is a bit on the expensive side compared to what it offers. We would stay there again if we get a better deal than this time. Otherwise we will try another hotel. Staff was generally nice and helpful with a smile.

Great hotel Great location We asked for shampoo and shower gel as it was empty. This was not topped up. We asked again it was not done. We had to ask again the next day and made sure the housekeeper got it. This is thenonly negative otherwise the hotel is great.

perfect, good location and good service from all personal !!!

The hotel location was ok. Right in front of the Playa. strategic hotel but all interiors were too old. The pillow and bed were smelly. So rude and unfriendly reception guy. He overcharged me for 2 person city tax instead of 1 person. Not honest. Wifi connection was bad. Really spoilt my stay. I totally banned Kenzi Solazur. Be careful guys.

The room was dirty. Found a lot of hair in the corners of the room. We had the view to the swiming pool and it is nothing like it looked in booking pictures. The pool looked so dirty so I didnt even want to go swim there. The shower was leaking water so the whole room was wet. The bed wasnt made proparly and it looked discusting. Area for touriste was dangerous with a lot of homeless people that was trying to steel so we wasnt available to go out in the evening. We was so exited to stay in this hotel but we got so sad and disappointed in real life.. Not worth the money at all. Conclusion: nothing close to a 4 stars hotel at all.

It was a good hotel

It’s not good hotel and expensive

Good hotel.

Super hotel

Hôtel bien situé face a la plage petit déjeuner varié sucré salé le personnel très accueillant et souriant je recommande fortement

Es war alles gut 👌