Pengguna Tetamu
5 Oktober 2024
Just an impeccable experience- I have been at this hotel many times and it never seizes to delight me!! Nothing gets old here. The rooms are just gorgeous, views are breath taking and the staff is beyond warm and hospitable. I had the pleasure of working with Max Ponturo from the reservations office and Luigi who is the F&B Manager. I was organizing a block of rooms for a a number of guests attending an event in Taormina. Through the months leading to the event, Max was handling my requests and all the bookings with so much patience and care. We also had a number of packages sent to the property are very grateful for the team's cooperation in receiving all the packages in advance. Everyone at the hotel received the guests with utmost warm hospitality. Virginia, the Guest Relations Manager also made sure that any needs during the stay were met. All the guests enjoyed their stay and absolutely loved the hotel in every way. We also organized a casual aperitivo for the guests as a welcome, and Luigi, F&B Manager was very cooperative and accommodating. Their team was amazing and the guests had a blast. Also in general everyone loved the service and food at all F&B locations in the hotel. I congratulate the team at Grand Hotels San Pietro for offering such amazing Hospitality, impeccable service and quality food, creating memorable experiences for the guests.
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