Hotel Terbaik dengan Gimnasium di Bandar Tarlac

Terible hotel! Avoid this at all cost I tried staying here at first in May. Since my preferred hotel is fully book ( Microtel) and it will be just for 1 night I opted to stay in this hotel since it is close to my work place. Impressions: ＞ parking is okay ＞ front desk is just okay ＞ internet is okay ＞ room smells dirty! ＞ Carpet Feel sticky and itchy! ＞ Window type aircon is very very noisy! ＞ Heater does not work! ＞ toilet shower is dirty ＞ Shower area lacks lighting It was a terrible stay! But since it was just one night i just let passed by. On my second travel in July last week since Microtel is again fully booked, I booked for 2 nights and asked if they have a premium room. But they offered only the deluxe room and with bath tub. Impression: ＞ since it was raining parking is flooded. Be sure to have extra shoes or remove your shoe or else it will be soaked in water! ＞ front desk is just okay ＞ internet is okay ＞ room offered still smells dirty! ＞ Carpet Feels still sticky and itchy! ＞ Window type aircon is very very very very very noisy! ＞ Heater does not work again! ＞ toilet shower is dirty! ＞ Shower area lacks lighting ＞ land line does not work. You have to go to lobby just to ask! ＞ there are no tissue upon using the room. ＞ I stayed two nights but you will never See someone clean or vacuum the carpet! Or hear any vacuum. Who knows if they even clean the carpet or when?! Here is the worst part: Upon check out Friday, “SHIELA” in the front desk did my transaction for I paid through my credit card. And she encountered an error (receipt didn’t print). So I left my card to and told her I will be back (I got something from my car) I came back and she said everything was okay. Upon arriving home I just noticed that in my credit card statement there were two (2) transactions done. So I called them back and found out that she made a mistake on swiping the card again after the first attempt. She could have voided the first transaction BUT OBVIOUSLY she wasn’t trained to do so. There was no supervisor or manager to assist her at that time as well. BUT WHY DID SHE NOT TELL ME BEFORE I LEFT!!! Now i kept on chasing the refund from them. “SHIELA” Even mentioned they do not offer refund anymore.! ***! It was not my mistake if you charge me twice! *** supper stupid! She offered me credit for the next stay only. And I refused since I will not be staying in their hotel anymore! I have to wait Monday before I got proper update. I was able to receive my refund Only until Thursday August 5! Another issue is that the refund received was less than the actual charge! Credit Card Charge was 3436! Receipt was 3406! The refund was 3401.64! See how stupid! Mahirap lng ikaw pa mag fofolow Up sa kanila para e refund ka! Parang gusto nila ako pa mag hahabol sa ginawa nilang kamalian! I know this is a low cost hotel but all services you get will also be low cost! This is the most disappointing and frustrating in my entire travel experience! Negati