Hotel Tarrytown dengan Spa

I recently stayed at the Castle Hotel and I must say My family and I were extremely disappointed. The Hotel and grounds were beautiful . The service was extremely lacking. We arrived at the hotel at 6:45 PM their was no one at the front desk just a sign they had stepped away. We called And texted the number on the sign and 15 minutes later a rude gentleman arrived. We explained we made arrangements for late check out. We were told ok but please leave early on Sunday we are booked. When we entered the room it had no hand soap so we had to constantly climb in the bathtub to grab the soap on the wall. It also did not have extra toilet paper. We went downstairs to advise the front desk and he was shocked and told us come back later . when we did their was no one again at the front desk. We did not feel safe in the hotel because the hotel shut down and their was no one at the front desk after a certain time. Sunday Morning we went to see the complimentary breakfast Which was again lacking. Their were dry muffins, stale bagels and weak coffee. No one was present to ask for anything and people were piling their dishes on a dirty tray. The juice cups and coffee mugs ran out with no refills. We booked the Castle for a memorable experience and we received less then mediocre. I would have booked the sleepy hollow hotel for half the price if I knew how we would have been treated. I am sorry I never leave bad reviews and always want to boost up businesses but the Castle Hotel treated us like Charity and they were doing us a favor giving us a room. Clearly with the price we paid they were not.

Cleanest hotel I have ever stayed in. Excellent service across the board. Bar staff was friendly and hard working. Food and drinks were phenomenal. Hotel staff was happy to accommodate and make good when unforeseen circumstances occurred. Best customer service around.

Terletak di Tarrytown, Westchester Marriott berada di pinggir bandar, dalam lingkungan 5 minit memandu dari Perpustakaan Awam Greenburgh dan Captain Lawrence Brewing Company. Hotel spa ini berada 3.8 km dari Elmsford, New York, Amerika Syarikat dan 3.9 km dari Dewan Muzik Tarrytown.Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.Nikmati masakan Amerika di Crossings Lounge & Bar, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Tarrytown? hotel ini mempunyai ruang berukuran 26676 kaki persegi (2478 meter persegi) yang terdiri daripada pusat persidangan dan 21 bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 446 bilik tamu yang menampilkan TV Pintar. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Televisyen skrin rata 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.