Hotel berhampiran Alexander Gotsi Handmade Leather Workshop, Tbilisi

Amazing hotel! The staff is very kind and welcoming, they are helpful with recommendations for trips and information on sites. Thank you Mariam for your help. The rooms are spacious, clean, beautiful, amazing views, and very comfortable beds. They provide daily complimentary chocolates and water, in the rooms. The location is even better, in just a short walk (less than 5 minutes) there are shops, restaurants and cafes with beautiful views on the way. They even provide umbrellas for very sunny or rainy days. In my opinion, the star of the show is the spa, an amazing underground pool, sauna, steam room, jacuzzi, salt room, changing rooms, and free food/drinks (cookies, smoothies, teas, lemon and regular water, and fruits). This is the place to stay in Tbilisi, and I will be coming back for the scrub massage and facial.

Не понравилось практически ничего. Завтраки, которые так расхваливали в отзывах, оказались просто никакими. Каждый день одно и то же: яйца, сэндвич с ломтиком докторской колбасы и ломтиком сыра, маленький йогурт ”Нежный”, мюсли, масло, чай/кофе, стакан непонятного, вроде бы яблочного сока, иногда бывали нарезанные помидоры/огурцы. Менялся только способ приготовления яиц (вареное, глазунья, омлет) и время подачи. В нашем номере неправильно работала душевая лейка, вода текла одним потоком как в водопаде, мы попросили поменять лейку, но никакой реакции не последовало. (Мы пошли сами купили новую лейку за 200 р на период своего пребывания, так что цена хорошего впечатления от сервиса - 200 р). У нас был двухэтажный номер, на втором этаже, как выяснилось, высота потолка примерно 160 см, не было холодильника и сейфа. На третий день такого отдыха мы попросили поменять номер на освободившийся улучшенный с доплатой. На что нам сказали, что сами ничего сделать не могут, мы должны отменить бронирование и забронировать новый номер. У нас было невозвратное бронирование, поэтому совет был так себе. В итоге походив вокруг кровати с поджатыми головами, посидев на одном единственном стуле мы плюнули и уехали в другой отель. При досрочном выезде нас спросили о причине, мы ответили, что не удовлетворены отелем, на что последовал вопрос по их это вине или у нас изменились планы, тут комментировать по-моему нечего. Ещё отмечу, что две маленькие бутылочки воды предоставляют только при заселении, чайные пакетики тоже если и кладут, то очень редко. Поэтому название отеля не соответствует действительности)) Из хорошего в отеле отмечу тишину, хорошую вентиляцию в ванной комнате, нормальную работу wifi.

One of the best hotels I’ve stayed at in Tbilisi. We booked the premium king room, nice and warm, cosy for the winter nights in December. Very friendly staff and a lovely place to stay. The rooms were super clean and room service was very fast. Highly recommend to all.

From the moment we arrived the staff was extremely accommodating, answering all our questions and explaining everything about Tbilisi to us. The room was immaculate and breakfast was bountiful and fresh. The restaurant on the 5th floor has beautiful views and great food quality

Firstly, I have to admit, that due to the bad weather conditions (heavy snowfall in the Gudauri region, roads were closed), I was a day late to my reservation, however I asked to keep it, since I intended to come anyway. I had an answer from a hotel, that they are keeping a room for me. Anyway, when I finally came, it appeared that I could only stay for a night, since the hotel was totally booked. However, the personnel were very kind, suggesting breakfast, taxi and being very pleasant to talk to.  Secondly, the room was quite spacious with big windows overlooking the top of the Trinity Cathedral.  Thirdly, I was given an extra heater, insomuch as it was very cold outside, which is nice. Finally, I have spent only one night there and could not provide more information, except for the fact that the building is interestingly designed and located in the area of old Tbilisi, among the private houses, primarily one-store. By the way, I met fluffy dogs there. 

First nights in Tbilisi and we stayed in this hotel as it is very convenient for coffee shops, supermarket and a scroll around the city. There was only 1 front desk staff available during our stay, so we were unable to ask for translation assistance for our taxi ride. However, we ended up renting a car and the hotel also provides an underground parking area for hotel guests which was great.

I am regularly for business in Tbilisi and stayed in a few hotels. So far I have never been dissapointed. This is my first time in the Pullmann and I like it. I like its spacious rooms, great shower and especially a very comfortable bed. Breakfast is very good and staff are friendly, helpfully and fast. Have not tried lunch and dinner yet but looking forward to it!

I only have positive things to say about this hotel. I stay in 2-3 hotels a month. So I appreciate friendly and accommodating staff. The front desk staff that greeted me, Salome and Tamar, were great. They were friendly, nice, warm and positive the whole time I was waiting on my room to be prepared. They went above and beyond what was necessary. The room is simple, which I prefer. It didn’t have that leftover smokey feel that some of the hotels I’ve stayed in Tbilisi have had. You can order room service, but since you are near good restaurants, I’d recommend that instead to experience the local food. You are also a quick taxi to anything for really cheap.

I’m writing this review while I’m still at the hotel. This brand-new Garden Inn of the Hilton portfolio has blown me away! Right from the time of check-in, the experience has been nothing short of exceptional. Ana and Oto were at the check in desk at my later arrival and they completed check in formalities efficiently and smoothly while briefing me about the hotel and the things to do around. Both were so gracious and warm! In line with Hilton Diamond member benefits, I was offered an upgrade to an absolutely fantastic room on a higher floor, which had a balcony as large as the room. The views of the mountains, river, and the old city from the balcony are so mesmerizing! I would often run into Sophiya during my stay, who would always check on my well being and keep offering useful travel suggestions and tips! Breakfast offerings were limited yet wholesome and very enjoyable. Having some more variety would be a good touch. However, the food display and service at the restaurant was very good. Lastly, a special shout-out to Mariam at the front desk, who was again very helpful and warm and briefed me further on this brand new property. Thanks Mariam, for your help, and for being wonderful and offering a late check out! In my opinion, this Garden Inn property is way better than even some of the full-service Hilton properties I have stayed in! I’m super impressed and will definitely be staying here again!

Travelled with family in April 2024 on a tour by Holiday Factory Budget hotel with budget services. Will not recommend this hotel if you are visiting Tbilisi. Cons - Hotel is located away from City center where you need to be when you visit Tbilisi. During peak hours it will take 45 mins to 1 hour to reach City Center where all the action is. - Situated in an odd neighbourhood where no proper restaurants are available. - Hotel has 2 wings one old and one new. We were placed in old wing where most of rooms were in bad condition. - Once again reception was cold, no smiles no welcome just check in as you have been booked. - Rooms are basic. Door handle clamps screws were missing which is very basic and door would not close so had to call the maintenance. - Room was quite hot. During enquiry was notified that AC for the full hotel was switched off. You can keep the window open for cold air. Sorry what was that ????? - Breakfast was mentioned 9 to 11 but found serving was on from 0800 am. Arrangements were a disaster. One counter for around 100 guests with everyone falling head over heels for food. - As we came late we had to wait for most dishes to be brought. Breakfast options were decent. - Hotel is 10 mins from hotel and it is frequented by holiday tour groups so busy all the time. Pros - Hotel is near to airport which is 10 mins away. If you plan to visit the city center where peace bridge, mother of georgia statue, sulphur baths and shopping is available stay near to the area as you will waste time moving to and from the hotel.