Pengguna Tetamu
19 Oktober 2023
As once a Hilton Diamond member (disqualified during COVID years), I can say that this has been THE worst Hilton stay I have ever had. If you tried to take a shower, you'll find out - 1 - disgusted smell from the bathroom drain. After taking this to the receptionist, they offered to send a housekeeper instead of changing us to another room, which is actually a nice one as we've unpacked ourselves, but then you found out the housekeeper only came with a small bottle of spray, rudely smashing to the room and starting to spray it to the drains, under the bed, and in the toilet. 2 - out of the three bottles of toiletries, there are two bottles of shower gel but no shampoo. When you try to press, one of the bottles would fall from the wall and almost hit your feet. 3 - after getting out of the shower, you'll find the water has leaked from the bathroom to the bedroom side because the glass was not perfectly sealed to the floor. The drinking water in the gym was out of stock for two days. There is no parking lot and the receptionist would just instruct you to park right in front of the hotel entrance, BY THE ROAD. Which is worsening the already busy traffic every day. Would not suggest staying in this property at all.
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