Hotel berhampiran მაჩაბელას წყარო, Tbilisi

We stayed here for two nights, me my husband and 13 year old daughter. We had a family room on the second floor. I booked this hotel due to its location, low price and good reviews. We have stayed in a couple of Ibis Budget hotels in France and Spain, this one here in Tbilisi is the best one we have stayed in. Excellent location near the metro, main shopping street and tourist sights. Friendly, efficient staff who speak perfect English. Our room had a double bed and two single beds that can be folded away into cupboards, it wasn’t large but fine if you intend to be out and about most of the time. Obviously this is a very basic hotel, no fridge or safe in the room, but the telly had some English channels and the shower in the bathroom was fine. The bed was firm but ok. The air conditioning and the WiFi work well. We didn’t eat breakfast at the hotel so can’t comment on whether it’s any good or not. There are several decent restaurants and bars close by (we especially liked the quirky little craft beer bar round the corner on the main street) and a Spar for groceries and a kiosk selling local pastries. This hotel represents fantastic value for money and we liked it here so much we have booked it again for later in our Georgia trip. Our favourite thing about this hotel is that although it’s very central, it is on a side street so it’s not noisy. Our previous accommodation was super loud, so coming here to a cool, dark, silent room was bliss. The best sleep ever! Thank you!

If you want a taste of Georgia, this hotel may be just the place for you. It’s located in an atmospheric old residential neighbourhood of twisty streets and steep climbs. If you know cities like Hong Kong, Istanbul or Belgrade, you’ll be familiar with this. You can walk it easily from the Central Railway Station. Otherwise the 368 bus will bring you most of the way. The hotel is pleasantly decorated and has a large verandah with a nice view over the city for breakfast or an evening drink. In season, they have a mangal (a traditional barbecue) and live music in the evenings. The room was clean and comfortable. It had everything I would expect including a small fridge and TV. A kettle, tea and coffee would also be nice. For me the highlight was breakfast. It's a buffet of homely sweet and savoury Georgian dishes made freshly by the owner, including eggs, salads and traditional small, thick pancakes with sour cream. If you’re looking for traditional hotel comforts you’ll find them here, with warmth and an authentic local twist.

Let me start with my stay, it was for 4nights and it started very well with Liza (receptionist) she was very helpful and respectful for visitors. She even helped us take our 2 rooms earlier because she saw our kids were tired from the travel. However, on the 17th morning. The receptionist named Ilia was very rude in his way of talking and attitude. He did not show any respect and was using his hand while talking asking me to come to his side of counter. It did not end here, he referred to another guest issue they faced one night before as it was me and my family which is not the case. The breakfast is very limited with options which made me from next day of stay to have it outside until we left. This is an example of a good hotel but with bad stuff attitude which impacts their rating. The rooms are very good from space wise and no of beds for a family stay. you should also know that the laundry service is very expensive compared to other 5 star hotels.

Не понравилось практически ничего. Завтраки, которые так расхваливали в отзывах, оказались просто никакими. Каждый день одно и то же: яйца, сэндвич с ломтиком докторской колбасы и ломтиком сыра, маленький йогурт ”Нежный”, мюсли, масло, чай/кофе, стакан непонятного, вроде бы яблочного сока, иногда бывали нарезанные помидоры/огурцы. Менялся только способ приготовления яиц (вареное, глазунья, омлет) и время подачи. В нашем номере неправильно работала душевая лейка, вода текла одним потоком как в водопаде, мы попросили поменять лейку, но никакой реакции не последовало. (Мы пошли сами купили новую лейку за 200 р на период своего пребывания, так что цена хорошего впечатления от сервиса - 200 р). У нас был двухэтажный номер, на втором этаже, как выяснилось, высота потолка примерно 160 см, не было холодильника и сейфа. На третий день такого отдыха мы попросили поменять номер на освободившийся улучшенный с доплатой. На что нам сказали, что сами ничего сделать не могут, мы должны отменить бронирование и забронировать новый номер. У нас было невозвратное бронирование, поэтому совет был так себе. В итоге походив вокруг кровати с поджатыми головами, посидев на одном единственном стуле мы плюнули и уехали в другой отель. При досрочном выезде нас спросили о причине, мы ответили, что не удовлетворены отелем, на что последовал вопрос по их это вине или у нас изменились планы, тут комментировать по-моему нечего. Ещё отмечу, что две маленькие бутылочки воды предоставляют только при заселении, чайные пакетики тоже если и кладут, то очень редко. Поэтому название отеля не соответствует действительности)) Из хорошего в отеле отмечу тишину, хорошую вентиляцию в ванной комнате, нормальную работу wifi.

One of the best hotels I’ve stayed at in Tbilisi. We booked the premium king room, nice and warm, cosy for the winter nights in December. Very friendly staff and a lovely place to stay. The rooms were super clean and room service was very fast. Highly recommend to all.

First thanks of trip.com my hotel gots120 dollar cheaper than real price. Hotel was really comfortable every thing was nice room abit small bat very clean and good. they dont have hard rules for check in and check out they are very helpful . evey thing was very very clean ... very close to city center..its inside citycenter) breakfast was good but could be better..its was not very tasty and also manager of restaurant is one fat woman who is very impolite but other workers are very very nice and good people. it was my secend time in tbilisi its very nice city very good people andbest place for relaxation. TRIP.COM before i go to this travel i choosed trip.com and i scared because some people said its scam i was scared about my payment but they are not... im happy to trust them.if u read the rules of this site u wouldnt loose ur money thank u for these prices and nice experience trip.com s team)

Firstly, I have to admit, that due to the bad weather conditions (heavy snowfall in the Gudauri region, roads were closed), I was a day late to my reservation, however I asked to keep it, since I intended to come anyway. I had an answer from a hotel, that they are keeping a room for me. Anyway, when I finally came, it appeared that I could only stay for a night, since the hotel was totally booked. However, the personnel were very kind, suggesting breakfast, taxi and being very pleasant to talk to.  Secondly, the room was quite spacious with big windows overlooking the top of the Trinity Cathedral.  Thirdly, I was given an extra heater, insomuch as it was very cold outside, which is nice. Finally, I have spent only one night there and could not provide more information, except for the fact that the building is interestingly designed and located in the area of old Tbilisi, among the private houses, primarily one-store. By the way, I met fluffy dogs there. 

Brand new and very clean. Comfortable beds. The room missed a few things like water bottles, vanity kits, etc. but they brought all of it after we asked. Possibility to check in early for 50% of the rate which is very useful when you arrive in the middle of the night. Slight issue with the bathroom if you take a shower, the water doesn't go down the drain right away so it starts leaking outside.

I’m writing this review while I’m still at the hotel. This brand-new Garden Inn of the Hilton portfolio has blown me away! Right from the time of check-in, the experience has been nothing short of exceptional. Ana and Oto were at the check in desk at my later arrival and they completed check in formalities efficiently and smoothly while briefing me about the hotel and the things to do around. Both were so gracious and warm! In line with Hilton Diamond member benefits, I was offered an upgrade to an absolutely fantastic room on a higher floor, which had a balcony as large as the room. The views of the mountains, river, and the old city from the balcony are so mesmerizing! I would often run into Sophiya during my stay, who would always check on my well being and keep offering useful travel suggestions and tips! Breakfast offerings were limited yet wholesome and very enjoyable. Having some more variety would be a good touch. However, the food display and service at the restaurant was very good. Lastly, a special shout-out to Mariam at the front desk, who was again very helpful and warm and briefed me further on this brand new property. Thanks Mariam, for your help, and for being wonderful and offering a late check out! In my opinion, this Garden Inn property is way better than even some of the full-service Hilton properties I have stayed in! I’m super impressed and will definitely be staying here again!

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