Hotel Tegalsari dengan Kolam Renang

Overall, the facilities and service are good. I was warmly welcomed by the front desk staff. They offer a wide range of breakfast choices. I will definitely stay here next time. The hotel upgraded me to a better room, I am very glad.

As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.

It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all ”soap-shampoo-conditioner” at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!

Nginep 2 malem, dpt tawaran utk up type kamar cuma nambah cepe, kamarnya oke banget, luasssss, menu breakfast banyak pilihan & enak2. Pokoknya well recomended lah 👏

Walaupun hotel lama tetapi kebersihan hotel ini sangat terjaga, kamar mandinya sendiri sudah direnovasi sehingga tidak ada kesan angker besok-besok menginap disini kalo ke surabaya

Heel fijne hotel vriendelijk personeel en schone kamer wordt elke dag schoongemaakt en nieuwe beden goed en handdoeken en goede ontbijt buffet met alle soorten eten van oost naar west en de hotel ligt naast nieuwe mall dat is ook leuk voor mensen die graag winkelen

Location is very good - one of the best services I encountered in the different hotels. All the staffs ready make a point to serve with their best and have the guests interests as their top priority. I would recommend Sheraton to anyone who wants to relax in the hotel. The only flip side is that the swimming pool is situated quite a distance near the breakfast area.

This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..