Hotel berhampiran بوستان ائمه اطهار, Tehran

all of us could accept that defects are integral part of life even during traveling. therefore, we need to be patient and try to improvement. during my stay in this hotel, I've faced great humanistic experiences. for example, I saw that staffs help to adults, pay attention to children and respect to families. I stayed 2 nights for business purpose. I had a little problem before my business meeting. I was so worry and displayed my feeling to related staffs. just after 7 min, problem has been solved. when I was go to check out, staff said me we are so sorry for problem that you've faced and we will try to provide a great service in your next turns of visiting your hotel. this behavior was so valuable and I kept it in my mind. certainly, I will come back to this hotel because of it's friendly staffs and responsible management.

The hotel was really clean and the staff wear friendly. The breakfast was good. I and my friend stayed there for two nights and we didn't hear any noise. The women who works in the reception was a great and friendly. She always helps. Bathroom was clean even the towels wear clean. I advise people to visit it. Ofcourse if i will come again to Tehran then i will book again in this hotel.

Staying at the Simorgh Hotel, a name rich with historical significance, is usually a delightful experience, but unfortunately, my last four-day visit was nothing short of a fiasco. Despite being housed in the Royal Suite - the highest level of luxury that the hotel purports to offer, my stay was marred by a series of disappointments that began as soon as I attempted to bathe. The primary issue was the hotel's glaring plumbing problem. Upon settling into my suite and attempting to freshen up, I was greeted by a painfully low water pressure. Despite the size and grandeur of the suite, it took an astounding 40 minutes to complete what should have been a quick and invigorating shower. The frustrating experience cast a significant amount of doubt over my own personal hygiene, to the point where I found myself scouring Google for nearby public bathhouses. Moreover, the pictures shared by the hotel did a poor job representing the reality of my accommodation. There was a clear discrepancy between the plush, enticing photos I was presented with prior to my arrival and the actual condition of the suite, which was spacious and comfortable but not quite the luxurious spectacle I was promised. Compounding my initial dismay, the breakfast options were severely lacking in variety and quality. The options were limited and far from the diverse and appetizing spread a hotel of Simorgh's reputation ought to provide. Further disappointment awaited me in the form of a cramped, underwhelming bathroom. The size was completely inappropriate for a suite of such caliber, with hardly enough room to move around comfortably. In addition, the air conditioning unit installed in the suite was excessively noisy, to the point where it significantly disrupted my sleep. After having lodged several complaints about these issues, I was relocated to another suite, a process which necessitated packing and moving my belongings at an inconvenient hour of 1 a.m. The new suite was similarly spacious, but disappointingly, it came with its own set of problems - the water pressure was still pitifully low, and there was a complete absence of hot water. The noisy air conditioning persisted, making for another night of disrupted sleep. Upon expressing my dissatisfaction to the front desk, I was met with an irritable and loud response from the receptionist, who sharply informed me that all rooms had similar issues and that the water situation would be rectified in about three hours. The sheer rudeness displayed was wholly unbecoming of a staff member at a reputed hotel like Simorgh. My experience at the Simorgh Hotel was an unfortunate array of disappointments. What should have been a luxurious stay in the best suite available turned into a series of hassles that no guest should have to endure. With a heavy heart, I am packing my belongings to move to Espinas Palace Hotel for the remainder of my stay in Tehran, in the hopes of finding the quality of service that was sorely lacking at the Simorgh

This is really a nice place to be in Tehran. The hotel accommodations are comfortable. There is a Gym, Hammam and sauna space. Look well for the opening schedule as they are different for men or women. The restaurant is great and the breakfast buffet is sumptuous. It is located in the north part of Tehran and that implies being in the traffic jam for visiting the centre of the city.

Very nice hotel, but the customer service from front desk not so good. Great rooms, fantastic breakfast and location was ok for me because I was going to the embassy of Mexico, but might not be so convenient for other popular places in Tehran.

Good location Cooperative and welcoming staff Lots of cafe around. Internet service should be upgraded, difficult to login and acres in the room. The hotel guest should have access to pool/gym without extra charges.

هتل واقعآ زیبا با تمام امکانات وسهولت برای مهمانان کارمندان و مدیریت داخلی هتل واقعآ انسان های شریف بارویه بسیار خوب مهمان داری وبا نزاکت سرویس واقعاً عالی نکات منفی هتل بخش پزیرش Reception بسیاری از کارمندان رویه نه چندان خوب با مهمانان با حرکات نامناسب وبدون احترام برای مهمانان که برای یک هتل 5ستاره واقعاً کار نا بجا میباشد شرم آور است در کل می‌توان گفت هتل بسیار مناسب با اطاق های بزرگ وتمام امکانات وسهولت ها در شهر زیبا وبا فرهنگ تهران برای مهمانان میتوان از آن یاد کرد تشکر میکنم از تمام کارمندان شریف و با احترام هتل

This hotel cannot be scaled as a 5-star hotel. Although the personnel of the hotel as a general view were polite and committed there a male receptionist was rude enough to demolish all the other personnel's achievements. The air conditioner was not working good enough and the executive manager of the hotel has been ordering to turn it on not until 7-8 pm when Tehran is cold enough for the elderly. When I asked to turn it on they replied whether giving me an electrical heater was OK!!!I I think that this hotel is a four-star one.

Sevice was not as per expections. Broken shower in the washroom and it was not repaired for 2 days. Make-up service was also not satisfying.