Hotel berhampiran Tehran Book Garden, Tehran

Staying at the Simorgh Hotel, a name rich with historical significance, is usually a delightful experience, but unfortunately, my last four-day visit was nothing short of a fiasco. Despite being housed in the Royal Suite - the highest level of luxury that the hotel purports to offer, my stay was marred by a series of disappointments that began as soon as I attempted to bathe. The primary issue was the hotel's glaring plumbing problem. Upon settling into my suite and attempting to freshen up, I was greeted by a painfully low water pressure. Despite the size and grandeur of the suite, it took an astounding 40 minutes to complete what should have been a quick and invigorating shower. The frustrating experience cast a significant amount of doubt over my own personal hygiene, to the point where I found myself scouring Google for nearby public bathhouses. Moreover, the pictures shared by the hotel did a poor job representing the reality of my accommodation. There was a clear discrepancy between the plush, enticing photos I was presented with prior to my arrival and the actual condition of the suite, which was spacious and comfortable but not quite the luxurious spectacle I was promised. Compounding my initial dismay, the breakfast options were severely lacking in variety and quality. The options were limited and far from the diverse and appetizing spread a hotel of Simorgh's reputation ought to provide. Further disappointment awaited me in the form of a cramped, underwhelming bathroom. The size was completely inappropriate for a suite of such caliber, with hardly enough room to move around comfortably. In addition, the air conditioning unit installed in the suite was excessively noisy, to the point where it significantly disrupted my sleep. After having lodged several complaints about these issues, I was relocated to another suite, a process which necessitated packing and moving my belongings at an inconvenient hour of 1 a.m. The new suite was similarly spacious, but disappointingly, it came with its own set of problems - the water pressure was still pitifully low, and there was a complete absence of hot water. The noisy air conditioning persisted, making for another night of disrupted sleep. Upon expressing my dissatisfaction to the front desk, I was met with an irritable and loud response from the receptionist, who sharply informed me that all rooms had similar issues and that the water situation would be rectified in about three hours. The sheer rudeness displayed was wholly unbecoming of a staff member at a reputed hotel like Simorgh. My experience at the Simorgh Hotel was an unfortunate array of disappointments. What should have been a luxurious stay in the best suite available turned into a series of hassles that no guest should have to endure. With a heavy heart, I am packing my belongings to move to Espinas Palace Hotel for the remainder of my stay in Tehran, in the hopes of finding the quality of service that was sorely lacking at the Simorgh

واقعا این هتل یکی از بهترین هتل های ایران است و حتما پیشنهاد میکنم به تمام عزیزان.نظافت اتاق ها و تمام خدمات به طور کامل و سر وقت اراعه میشه و واقعا نحوه ی برخورد تمام کارکنان بسیار بسیار خوب بود❤️❤️❤️

Good location Cooperative and welcoming staff Lots of cafe around. Internet service should be upgraded, difficult to login and acres in the room. The hotel guest should have access to pool/gym without extra charges.

هتل واقعآ زیبا با تمام امکانات وسهولت برای مهمانان کارمندان و مدیریت داخلی هتل واقعآ انسان های شریف بارویه بسیار خوب مهمان داری وبا نزاکت سرویس واقعاً عالی نکات منفی هتل بخش پزیرش Reception بسیاری از کارمندان رویه نه چندان خوب با مهمانان با حرکات نامناسب وبدون احترام برای مهمانان که برای یک هتل 5ستاره واقعاً کار نا بجا میباشد شرم آور است در کل می‌توان گفت هتل بسیار مناسب با اطاق های بزرگ وتمام امکانات وسهولت ها در شهر زیبا وبا فرهنگ تهران برای مهمانان میتوان از آن یاد کرد تشکر میکنم از تمام کارمندان شریف و با احترام هتل

This hotel cannot be scaled as a 5-star hotel. Although the personnel of the hotel as a general view were polite and committed there a male receptionist was rude enough to demolish all the other personnel's achievements. The air conditioner was not working good enough and the executive manager of the hotel has been ordering to turn it on not until 7-8 pm when Tehran is cold enough for the elderly. When I asked to turn it on they replied whether giving me an electrical heater was OK!!!I I think that this hotel is a four-star one.

I was very satisfied with the services of markaxi hotel in tehran . Iran is a bit complicated country . Most of the websire and aplication doesnit work in iran .and staff helped me for vpn and internet . Without their help i couldnot stay in iran . Thanks lovely staffs . I never forger ur help . I recommend this hotel to every tourists

My stay at the heritage hostel in Tehran was truly memorable. The charming atmosphere and beautiful architecture of the hostel made it feel like a unique and authentic experience. But what really stood out to me was the exceptional service provided by the staff. Zabi, Hanef and m rio and also sadaf in particular, was always available and willing to assist me with anything I needed. I highly recommend this hostel for anyone looking for a comfortable and culturally rich stay in Tehran

Hotel's management, location ambience and experience is awesome. Covid management is upto mark of international standards. Language can an issue in Tehran but hotel staff is very professional . I recommend this hotel for a peaceful stay in Tehran..

Clean and huge room. Service is so good. Sky Lounge has wonderful food and view.