We went at the middle of May, the first week was on the colder side, 2 days of rain and mostly 26c during the day, the second week was a lot better about 30c every day. The hotel was the best ever we have stayed at. Last year we were to a similarly priced hotel and it wasn't even comparable to Gural. The food was great, lots of fresh fruit like oranges and strawberries (which we have not seen in other hotels usually). The heated pool was as warm as a bath almost. The aquapark had lots of slides, but the big one was not open yet. Don't know if its because we were so early in May or because of other reasons. The room was quite big and had both a shower and bath. Everything was clean in the room. The room also includes all the stuff you could need like toothbrushes, toothpaste, razor, shaving cream, cotton pads, etc. The imported alcohol was awesome, lots of drinks to choose from like Malibu, Bailey's, Jack Daniel, Chivas etc. If you go to the main pool bar make sure to get drinks from Aschil. He was very friendly and made the best drinks. We even got pina coladas with real coconut milk. If you go to the aqua park bar then get drinks from Beyza. She was also very friendly and remembered our drinks. I was just sitting at a table and she would send me my drink even without asking. The service level was top notch. Every time I sat down at a table to just scroll my phone I was approached by 1-2 waiters always asking me if I would like something to drink. The kids playground was the best we have ever seen. Plenty of space outside. And even a huge playground inside with slides etc. Our son even liked to stay there by himself, which he usually doesn't want to do. You could just tell your room number and leave your kids in the playground and the staff call you if needed. All you need to give is your room number. The wifi was also better than most hotels. The speed was plenty and coverage was great. The evening shows were great. The Surreal Hotel illusionist show was the best magic show we have ever seen. I would have paid extra for that show. It was that good. The only thing we didn't like was that some of the entertainment staff try to address you in Russian first. I get it it's Turkey and there will be a lot of Russian tourists, but it is a personal gripe. Overall English communication could be improved for all staff, but it was fine for us. It was the best hotel we have ever stayed at.
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