Red Roof Inn Terrell

Well, let me paint you a picture of our check-in adventure... It was like stumbling into a scene from a reality TV show where hotel staff were having a heated debate, and we were the unwitting audience. Trying to check in felt like crashing a party nobody wanted us at. The staff treated us like we were interrupting their soap opera marathon. And don't even get me started on the sheets. It was like they were playing a game of "Spot the Stain" and winning... or losing, depending on your perspective. And the holes in the comforter? As for the hallways... Nobody has seemed to walk up the vacuum up the stairs since the remodel as that may require actual effort. Sure, the hotel had that "updated Red Roof" vibe going for it, but it seems they forgot to update the most crucial part: the upkeep and the staff's hospitality skills. Maybe they were waiting for the sequel: "The Red Roof Strikes Back... with Clean Sheets and Friendly Staff." So, if you're ever in the mood for a hotel experience that's equal parts drama and disappointment, look no further! But if you prefer your sheets clean, your comforters intact, and your hallway floors visible, you might want to keep on scrolling.

Arrived on Friday night, guy at counter was very pleasant. Got to room, the TV stand was chewed on and had something (ice cream?) dripped down the front and side. Paint missing on wall, floor so sticky my shoe came off. I was too tired so went to bed, bed ok, pillows awful. In the morning called desk and asked if someone could mop the floor during the day because it was so sticky. They said sure, housekeeping would be in at 10:30. Came back Saturday night and floor was still sticky in the same spots. Called desk and explained I had asked for floor to be mopped. He said they did. I said well it's still as sticky with the same spots as the day before. I asked if they had any cleaning wipes so I could clean it myself. He said the wipes were in an office he either couldn't or wouldn't access. So I went to get a washcloth from the bathroom to clean it myself. The washcloth had black marks on it hanging on the rack. I wet it and went over the floor in the stickies of spots (pics attached). I went to the desk to show them the floor had in fact not been cleaned (or they had the most inept cleaning staff ever). He told me it was 9:13 at night and what was he supposed to do about it. He told me I could talk to the desk staff in the morning if I wanted to. The a/c & Heat unit clicked on and off all night eve when turned to the off position, finally had to unplug it and it still vibrated for a while. At 2:50am on Sunday night a truck pulled up out back and ran equipment for an hour.AWFUL

I had to Instacart cleaning supplies to clean the whole room before me and my kids could go to bed. Dead crickets on the floor in the bathroom and by the heater. A bug was crawling on the cover while I was watching TV. Washer and Dryer didn't work. The manager name Chris is rude. It's was loud music in the parking lot of the restaurant next door all nite. Don't stay there you would be better off sleeping in your car.

Clean rooms, comfortable beds, fresh coffee in am, small breakfast, fruit cereal, toast, muffins, bagels, waffles, and juices. Normal motel, hotel breakfast items. Only thing was no elevator to second floor. So if you are handicapped let them know before booking. Very close to the concert venue we attented. Also, close enough to Canton so we attended the first Monday trade days. Nice place to stay. Did i mention not far from Buc-ee's, got to love Buc-ee's.

The hotel was in a good location in relation to gas station, food, hwy. it wast a know your socks off experience but it worked for wha I needed and it was fine. The room did have a funny smell and the floors looked like they hadn’t been swept, let alone mopped in a while. All in all, for one night it was fine.

Really nice motel, have stayed here a few times. Resonable rates...Only negative is small parking. If its booked solid,gonna have issues parking. If not full parking is fine..

It was nice for the price. I’ll definitely stay again.

This has got to be the worst place I have ever stayed. I reserved online but arrived late. When I arrived at 330 am the night clerk had marked my stay as a no show. She then spent 30 minutes trying to work the reservation; she just kept telling me she couldn’t do it. She eventually called someone and I was given a room. The room was nasty, had dead bugs all over the place and I can’t even tell you what was going on with the toilet. Disgusting! I would never recommend this place to start!

Friendly staff, clean rooms, very comfortable beds.