Pengguna Tetamu
6 Mac 2024
Our tour arrived at 16:00 hrs (check-in is 15:00) and they weren’t ready. Very focussed on the welcome ceremony, but when we got to our room, it wasn’t ready. Eventually it was, but was still dirty and unprepared, no towels, dirty plates from previous occupants. Had to ask twice for towels and were grudgingly given 2, so had to request more. Suddenly received a fruit plate: 2 bananas, I apple, bot had seen better days. I didn’t think that the bedlinen was very clean and the pillows smelt weird. Bathroom was cramped and not very clean. Shower controls were incomprehensible. Terrible slow WiFi that kept dropping. Dinner was a disaster, for some reason, we were put into a ‘banquet room’ – as sterile and unpleasant a place as one could imagine. Dinner was supposed to begin at 19:00 hrs, but by 19:45 not all the dishes had been delivered. What was there was tasteless and overcooked (though the blackberry dessert wasn’t awful). Breakfast was equally bad (I know it’s a vegetarian hotel, but no eggs. Really?) We tried to drink in the roof bar, but only one of the outside lights was working, so it was pretty-much pitch black. The inside part was soulless and they didn’t have most of the drinks on the menu. You couldn’t pay me to stay here again. 5 stars? Only in a galaxy far, far away.
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