Hotel Doubletree by Hilton di Kaunti Hawaii

Beautiful facility, all staff was very pleasant. Andrew the tram driver was very friendly to us and helpful, always waving and smiling at us an others. Loved the dining choices. All food fabulous.

很典型的度假酒店，有專屬沙灘，有泳池，各方面都還不錯，挑不出毛病，也沒什麼驚艷。離得近的有一家foodland方便買吃的

The resort was all that we expected and more! Staff is very friendly and treats guests in the most welcoming way. At all times, they are fastidious about service and helping you enjoy the experience and take in the marvelous scenery. The hotel is located in a semi-remote area, with only a few restaurants near by, nevertheless you will not want to leave the resort as it is so beautiful and has enough choices for dining on the property. As expected, prices are high but I felt the experience was worth. On our last day there were may children and families which made it a bit loud at the pool, but there is an adult pool option that was much quieter. I highly recommend it and will look for more Auberge Resorts in the future!

Beautiful facilities, poorly maintained. Rushed service. Booked a couples massage, prenatal for me and Lomi Lomi for husband. At check in they seemed confused and only could find one reservation but then were able to confirm the second. Went in to respective locker rooms. Women's had no attendant. I wandered around, figured out the lockers and found a robe for myself before an attendant arrived. She only took my paperwork and left again. I showed myself around the rest of the area, finding the steam room etc. Unfortunately the women's side was really in need of some attention. There was trash floating in the heated pool, towels piled on the chairs and trash in the plants as well. No towels were stocked outside and there were no cups left for water. Not exactly inviting to bathe in a pool full of used cups. About 10 min later an attendant came through and I helped her clean up the area, she was appropriately apologetic. Called to go back for massage and brought to singles room. Reiterated that this was booked as a couples massage. About 5-10 more minutes of scrambling and they were able to get our room together. The massage space itself was lovely and the treatment was good. Overall the whole process felt a bit rushed, the hotel had booked us at 5:30pm, and we must have been one of the last. Every step felt like we were being shuffled through without much care. Considering the expense I expected at a minimum clean facilities. Don't think we will be back for a service at this hotel, have had much better experiences at other Four Seasons.

大島希爾頓度假村裡麪，性價比不錯，前台服務挺好，定錯了房型也幫我解決了，套房很大，適合一家人出遊，但是因為都是套房房型樓層又低，房間會有小飛蟲進來，要注意陽台回來及時關窗戶。泳池很大

Kristy, the pre-arrival ambassador, is the reason our stay was so memorable! She had emailed me prior to our stay to ask if I had any requests. I mentioned my wife and I were celebrating our anniversary. I also mentioned that we were staying 3 nights total. The first 2 nights were under my name and the last night under my wife's name due to a free night award that she had in her Marriott Bonvoy account. I have Platinum elite status and one of the perks is complimentary breakfast for 2 each morning. I asked if she could extend the breakfast benefit to the 3rd night under my wife's name. She had no problem doing that even though Bonvoy rules say the hotel is not required to do that. I had also asked Kristy if we could stay in the same room for all 3 nights. I had been upgraded to a Na Hale wing room for the 2 nights under my name due to Suite Night Awards that I used. Kristy was able to get us to stay in the same upgraded room for the 3rd night under my wife's name for no additional charge. That was really nice. She went above and beyond. At check-in I was surprised that Kristy personally met my wife and I and walked us to our room. She also provided us with some cookies as a gift for our anniversary. She seems to care about her job and is the reason I'm writing this review. The 2nd floor room we had in the Na Hale wing was very nice. The Na Hale wing is a separate small building closer to the ocean with 14 rooms The bathroom was huge with 2 sinks and a LARGE walk in shower. We had a balcony looking at the fish pond and ocean. It was beautiful! Be aware that there is no elevator in the Na Hale wing, but that was not an issue for us. We ate the continental breakfast buffet each morning which was included for being a Platinum Bonvoy member. There was a $12/person upcharge for the full breakfast, but the continental breakfast was more than sufficient. The continental breakfast had fruits, breads, and pastries. It even included hot items such as waffles, pancakes, and one meat. BE AWARE that the breakfast area is outdoors and the birds are not afraid of people. They will fly on your table and eat your food if you aren't careful. Don't leave the table unattended with food on it. The downside to everything is the $30 resort fee. I absolutely hate resort fees and find them to be an easy way for hotels to get extra revenue. It did include a list of things including daily activities and 2 drinks. I knew of the resort fee beforehand, so it was no surprise. Overall a great stay and we would come back. We stayed at the Holiday Inn Express in Kona on our 4th night and it wasn't comparable. The Waikoloa Beach location of the Marriott is much better than being in Kona.

酒店環境極好。背靠山，面朝大海。配套有網球場和高爾夫球場都是無敵海景。餐廳全部面海，風景怡人。 酒店是內部開放式結構，四面有景。庭院裝修東方風格。 訂的海濱房，可看巨浪拍岸，日出日落都可在陽台上欣賞。房間裝修設施都很棒。就是面積略小。 自助早餐價格不便宜，但品質很好。 酒店禮賓部有很多活動預訂，但是第一次到大島，基本在外面看景點，徒步。沒有參加，很遺憾。第一次看到酒店的運動單車就在面朝大海的大廳裏 這是一個非常完美的五星度假酒店。尤其適合泡酒店，打高爾夫，網球，參加各種出海運動。

With a stay at CASTLE Hali'i Kai at Waikoloa in Waikoloa, you'll be next to a golf course, within a 15-minute drive of Mauna Lani Resort Golf Course and Waikoloa Beach Golf Course. This upscale aparthotel is 9.7 mi (15.6 km) from Mauna Kea Beach and 8.4 mi (13.6 km) from Hapuna Beach State Park.Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills. Guests can get to nearby shops on the shuttle (surcharge).At CASTLE Hali'i Kai at Waikoloa, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 56 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

We loved every aspect about the hotel. It was well appointed. The rooms were amazing. The service was great. The sister property was a nice bonus. The beach was awesome and not a piece of plastic was seen on the beach or in the ocean. The check-in experience was pleasantly memorable with leis and welcome beverage. The reuseable water bottle may be the best gift I have received ever. We will be back and hopefully stay longer and more often.