Hotel berhampiran Y Mall, Thrissur

I booked for 2 days for 21st March till 23rd Mar single room. When I checked in I made the payment Rs. 1521.00 and I asked if this is all I pay the receptionist said yes mam. I went to Kalady on 21st March and stayed there for 21st Mar and returned on 22nd March which I had let them know just needed a place to leave my luggage and my next destination trip was booked from trissur as no transport available from Kalady. On 23rd Mar when I checked out there was a new staff receptionist who charged me again 1521.00 fir 22nd March saying the payment for 21st Mar was for one night. I had made travels across the world and every hotel collect the price for the while stay either when you check in or when you check out. These people are cunning to double charge me. If they charge 1521.00 for that kind of room it's disgusting as there were cocroaches in the room and it was tiny little room which has dusts and hairs on the floor and on cabinet, no hot water facility just some basics they had. Other thing is the receptionist called me on 22nd Mar and said your room was open and have luggage and I'm calling to check if your coming when I left for Kalady on 21st Mar I locked the room and gave the keys to him and said I will be back tomorrow. That I find very strange and annoyed me. Not sure why they opened the room and definitely it was not clean so not to Clean the room. I myself cleaned the floor to do yoga when I arrived on 22nd Mar. So not trustworthy either. It was an unpleasant experience. I booked for 2 days for 21st March till 23rd Mar single room. When I checked in I made the payment Rs. 1521.00 and I asked if this is all I pay the receptionist said yes mam. I went to Kalady on 21st March and stayed there for 21st Mar and returned on 22nd March which I had let them know just needed a place to leave my luggage and my next destination trip was booked from trissur as no transport available from Kalady. On 23rd Mar when I checked out there was a new staff receptionist who charged me again 1521.00 fir 22nd March saying the payment for 21st Mar was for one night. I had made travels across the world and every hotel collect the price for the while stay either when you check in or when you check out. These people are cunning to double charge me. If they charge 1521.00 for that kind of room it's disgusting as there were cocroaches in the room and it was tiny little room which has dusts and hairs on the floor and on cabinet, no hot water facility just some basics they had. Other thing is the receptionist called me on 22nd Mar and said your room was open and have luggage and I'm calling to check if your coming when I left for Kalady on 21st Mar I locked the room and gave the keys to him and said I will be back tomorrow. That I find very strange and annoyed me. Not sure why they opened the room and definitely it was not clean so not to Clean the room. I myself cleaned the floor to do yoga when I arrived on 22nd Mar. So not trustworthy either. It was an

We had a a great stay at this hotel which is situated at the heart of the city. We had booked Deluxe rooms for our stay, which offered quite big rooms which can accommodate an extra bed. Check in was smooth and quick. The front office team was warm and helpful. They were kind to give us the rooms quite early. Special mention to Mr. Vikas Gopal. Rooms - are big and well lit with all basic amenities. The interiors are well designed and added the comfort and Luxury. The bed is comfortable with neat linens. Bathroom - is modern with running hot water. It was spotless . Service - was prompt which offered multicuisine, and the food was tasty. Final word - It is a new property located close to Vadakunathan temple. The hotel is run by courteous staffs and well maintained. Kudos to the team 👏 👏 👍

Stayed here for 14 nights with family. We loved this hotel. The team was very polite, professional and friendly. The team went extra mile to make our stay memorable. The restaurant was very nice. But breakfast was average. Loved their Kerala Paratta and chicken curry. I would highly recommend this hotel. Especially because of the nice staff.

We were really pleased with our stay at the Sterling Guruvayur. It is a very nice hotel, modern with all the facilities needed, and ideally situated for visiting Guruvayur Temple. The staff were very good, friendly and helpful. I must emphasize the hospitality offered to me and family by the Hotel General Manager, who made our booking, check-in and check-out effortless.

The Riverine Suites have some amazing suites facing the river. We had room B2 which arguably offered the best view of the Chalakudy rapids outside our balcony. The view of the river is panoramic and intimate. The roar of the river is a balm for the mind, and conducive to some serious meditation and thinking. The rooms themselves were furnished to a high standard, and the accommodation is extremely spacious. The manager Rajesh is an extremely courteous ***, trusting of clients and very sincere. The dining services were very prompt and of excellent quality. Food is prepared as requested by guests. The air-conditioning was excellent, and all room switches and controls were easy to use. We loved every minute of our stay here. Rajesh needs special mention for his excellent customer empathy. When it became clear that the card machine at the reception was not working, and we did not have enough change in our wallet to pay for the room rent, Rajesh had no hesitation in allowing us to pay be bank transfer later in the day well after we had checked out. It was lovely to be trusted in this fashion.