Had the most wonderful stay at a hotel at Pan Pacific Tianjin in recent years, largely thanks to the warm hospitality of all front desk staff who were warm, welcoming and very helpful.
I had a headache and as a foreigner, could not order painkillers via delivery and Leila from the front desk was really nice to help me out with it. Upon check out, the front desk staff were also all friendly and sweet (I forgot her name). I accidentally left my outerwear behind and the concierge was really helpful to help me retrieve and send it to my friend's hotel for me. It was a solo trip and witnessing such warmth and kindness overseas really made my trip memorable and I would like to thank all the staff! :)
Location is perfect, just across the street from the river, and about a 10-15 minute walk from Tianjin Eye. Room is spacious and clean too. Only small room for improvement is if the ventilation can be better as there was a bit of smoke smell for a non-smoking room. But overall, Pan Pac Tianjin is a hotel I'll return to stay if I ever visit Tianjin again.
Terjemah