Elizabeth
19 Julai 2023
Warning! This hotel has no air-conditioned rooms. They do not state that. It was 80/90 degrees, and all they offer is a fan. I had to book another Hotel, I paid an extra $20 extra of what i paid for Hotel Suiza and got a great hotel with air-conditioning. They refused to give me back my money despite of their lack of weather accommodations. I'm glad I switched, it was so hot, without a/c I would have spent my vacation so hot, sweaty and uncomfortable. I do not recommend, if you book, you will not get your money back. Trip.com offered me $30 in coins, which i accepted because I had no other choice, I paid for a 2 night stay and was forced into a situation that was not my fault, I felt completely robbed.
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