Pengguna Tetamu
2 November 2024
I recently stayed at Sai Residency and had an unexpectedly disappointing experience. The first issue was with the parking area – there’s a significant hump at the entrance. My car got stuck, and it was clear the hump has caused issues for others too, given the visible scratches. To make matters worse, there was no warning sign about this, and when I raised it with the receptionist, the response was dismissive, as if it was a new problem. The second major issue was that they turned off the AC in the middle of the night. This made for an uncomfortable stay, especially after already dealing with the parking problem. Overall, I wouldn't recommend this hotel if you value decent customer service and a comfortable, uninterrupted stay.
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