Hotel berhampiran Hermès Ginza, Tokyo

Strategic location next to Ginza station exit A1, nice rooftop lobby at level 4 with city view, spacious room enough to open big luggages

The hotel is at a PERFECT location! Love how we are so close to good food and shopping spots! It's really convenient to travel by subway as well because it is accessible to three lines! My only gripe will be the housekeeping service! It is stated that as long as the 'Clean the Room' sign is pasted on the door between 1000h and 1400h, the room will be cleaned. However, the cleaning lady will knock on the door at about 1020ish each day asking to come in to clean the room! I stayed in three other hotels during this trip before my last stop in Tokyo, and I did not encounter that situation during my stay. If not for the housekeeping matter, I would have given the hotel a perfect score!

The room is decent with a big toilet! There are at least enough places to open 2 big luggauges. What's more, it is really the location matters. The nearby is a middle to high class mall Midtown Hibiya with good food and restaurants. And it is also near Ginza / Hibiya / and it is really very convenient.

I recently stayed at the Hotel Gracery Ginza in Tokyo and had a delightful experience. I booked two rooms: a double and a triple. While the double room was indeed very small, this was the only drawback of an otherwise excellent stay. The rooms were reasonably clean and well-maintained. The hotel offers a cosy lounge in the lobby where guests can enjoy complimentary coffee, tea, and juice, which was a lovely touch. The staff were exceptionally friendly and helpful, always ready to assist with any queries or needs. Best of all, the hotel provides ice, warm and cold water, and vending machines on every floor, adding to the convenience and comfort of the stay. The location of the hotel is fantastic, being very well connected with many different train lines. All the train stations are within walking distance, making it incredibly convenient to explore Tokyo. Situated right in the middle of Ginza, the hotel is surrounded by a plethora of shopping options, from luxury brands to popular street brands and local favourites like Uniqlo, GU, and Muji. Don Don Donki, a popular store, is open until 4am, which is perfect for late-night shopping. Additionally, on weekends, the main road in Ginza is closed to vehicles, allowing pedestrians to enjoy a leisurely stroll. Overall, despite the small size of the double room, I highly recommend Hotel Gracery Ginza for its excellent location, friendly staff, and comfortable amenities. It made our stay in Tokyo truly enjoyable.

Room is a bit small but cozy and comfy with fluffy pillows. Sheer curtain has a bit of holes but functions well. Amenities were plentiful with a huge selection of tea bags - 5 types, even hair mask face mask etc. There is a 24 hour family mart on floor 1, reception on floor 2 (not allowed to eat on lvl 2) which gives convenient access to anything should you need, complete with table and chairs if you want to sit and eat. Also, located near the heart of Ginza. But, the toilet sink smells when you first turn the tap on.

Hotel location is great! Walking distance to both Higashi-Ginza metro or Ginza metro station, making it easily accessible to everywhere we want to go in short time. Shopping, food and convenience store just round the corner! Public bath is good experience but the shower area may need some washing as it’s rather soapy after use by everyone. Hotel is rigid in allowing kids (9 yrs old) to sleep together with adults. Requested to change to deluxe twin room but they don’t allow 2 adults and 1 kid in a room. So had to request to combine the triple beds together as my kid dare not sleep by himself. We would hv preferred the deluxe twin Japanese style room if hotel could allow and we are willing to same triple room price for it. Triple room has no view and faces backstreet. Housekeeping needs improvement as hair could be found on the floor and the amenities/tissue werent timely replenished. But overall it’s still a great place with its great accessibility and the nice hot public bath! We will still stay here next time!

Great location and just mins from shopping street. They have connecting room and perfect for out family of four . Room is small but I think it’s like most city hotel here. Friendly and good front desk staff. Breakfast is Japanese style, like small dishes style. But I hope there d be some simple western option like eggs & toast . Best of all I think the rate is reasonable given its holiday seasons. Id stay here again .

They gave us a smoking room and when we requested to change room , the staff at check in was very unhappy and asked us to contact our booking agent. She could not help as hotel was full . Even we turned on air cleaner and high speed air conditioning, the room was still smelling . We could only stayed in the room just to sleep as no other choice !

On day of check-in, front desk missed out one of my rooms in booking! It was lucky i spoke enough Japanese to clear it up. I didnt check on their English proficiency though. Trip.com also replied me promptly on chat with the reservations number to clarify with the staff. I managed to check-in smoothly after which. Staff were friendly and greets you everytime you enter or leave the hotel. Hotel is at a great location, less than 5 minutes to JR Keiyo line that brings you straight to Maihama Station for Disney, and on Hibiya Line that goes to Ginza and Ueno. Various buses around 5min distancr that can go to Tokyo station, Tsukishima, etc. I walk to Ginza area in 15min. There is a Lawson, FamilyMart and a small supermarket in close proximity. Room was small for a compact twin, but comfortable for me as i was a Single user. I cannot fully open my 28inch luggage though. The bed and pillow were comfy and i slept well daily. The hotel has one of the best laundry machine i used! There is a function to wash and dry in the same machine so you dont have to come back and check on it. However if you have too many clothes, you will need to add more time to the drying. Bad point is that there are only 2, so if somebody just put it in, you would have to wait for a long time. Overall, i would choose this hotel again due to the great location.

It is a good located budget hotel in Tokyo. Staff is very friendly, room was clean and cleaning was done nicely. We enjoyed the buffet breakfast - with at one glance small variety but on another - just enough and nutritious. I especially liked fish, miso soup and tasty grapefruit. Yes, room is small, the pillows and mattress are orthopaedic and so we had great sleep after long days walking. If you are not used to these, it may seem hard for you. Room walls are thin so we were glad our neighbours were polite and quiet, so as we were. We enjoyed our stay, thank you!