Guest User
August 17, 2023
I called many times to confirm the room before check-in, and I still couldn't connect all the rooms on the day of check-in. Let the guests wait at the front desk for nearly 30 minutes. Before arriving at the hotel, I called the front desk. I had a lot of luggage, and I hoped to welcome them. When I got off at the hotel gate, I waited for 10 minutes and no one greeted me. I went to the lobby and pushed the trolley with the waitress at the front desk to pick up my luggage. The white uniforms passing by The older Japanese bellman turned a blind eye and had a bad attitude. Without confirming the luggage, he put all the staff's luggage in the boss's room without authorization. No apology after taking out the luggage. The room faces the train track, and you will hear the sound of the train, which will affect your rest. An impressive experience.
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