Hotel Empire in Shinjuku

不錯 地點方便很適合簡單的背包客來旅行 舉例兩個驛站很近 想怎麼搭就怎麼搭 而且雙床在日本很難得吧 對我來說啦

名字取的太國際性跟想像的天差地別，是一般很普通的旅舍，所以有失落感！ 網路很差，沒 熱水壺可煮開水要去樓下拿！連廁所都很舊！

第四次入住，這次住五樓wifi信號不是很好，晚上很安靜，好入睡。

房間小很乾凈，最主要的是離地鐵站真的很近很近，挺好的

有史以來住過最差的一個賓館，退房之後還被誣陷説把他們的浴槽弄臟了，要求賠償2萬日元。真的是第一次。沖個涼就會把浴槽弄臟了嗎？不可思議。建議攜程不要再找這樣的賓館合作了。

是一間簡單的飯店，位置非常便利，外面就有2間便利商店，三餐都能解決 走到交通車站如同介紹般位置靠近 房間很小，有打開行李箱需求的旅客不適合，比較適合背包客（也可能是因為我訂的房型較小）， 飲水機再一樓，使用上不會不方便 浴室很小，但不至於弄濕地板，只是動線很奇怪。 床的部分有點被壓到變形，睡到第二天開始腰痠背痛（總共住了5個晚上） 房內插座位置蠻奇怪。但仍能順利使用，沒有什麼問題 能聽見走廊或樓上的聲音

The location of hotel is great, just 4 mins walk from JR station

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The hotel I booked via trip.com was not ready to serve the room and did inappropriate actions for the guest. The room's floor was broken (high possibility of getting injured), and the bathroom had noted that guest had to put their toilet paper in the trash bin after use due to weak water flow. (I have a photo of that notice). And after I complained to them, the receptionist yelled at me in Korean and kicked me out once. After that, he changed his mind to avoid making their responsibility worse. I need to get a refund. I submitted a cancellation request 3 times. But, the hotel rejected it to avoid to take their responsibility. I only stayed there for about 30 minutes to submit my cancellation request via my phone. And didn't make any mess or use any facility other than washing my hands in the sink.