Hotel Ritz Carlton di Tokyo

Hotel staff is friendly and can speak english. The room is sizeable for 2 persons. There is a water dispenser on the floor which we stayed on. The hotel also dedicated a shelf at the reception stocked with necessities (eg. Shaver, shaving cream, cotton buds, even basic make up) which you can take. There is also a coffee machine, orange juice and water dispenser at the reception. Best part about the hotel is the location. It is very close to Ginza Station (just a short 5mins walk) and just next to the main shopping belt of Ginza with the luxury and other big brands. There is also a Family Mart and Lawson nearby, as well as a cafe downstairs and Starbucks near the hotel. Downside is the toilet looks a little old. But we are not fussy about it as it is clean enough, and for the affordable price paid, the hotel is a great find!

With laundry and very good and big room. Also very convenient. The restaurant below the hotel is brand new and food good. Well deco too

I absolutely adore this hotel! It’s in a great location in Ginza about a 15 minute walk from all of the major attractions within Ginza. It also has a lot of great restaurants around and has easy access to the metro, buses and the airport bus. I was also very happy with the hotel staff as they were so helpful with anything I needed. The room was still quite small considering it’s a Tokyo however, the lobby spaces nice and big so you could go and relax there and enjoy a lot of free refreshment, such as coffee or tea. I would definitely stay at this hotel again.

Location is excellent. It’s next to Tokyo Dome. Good location if you have booked events like baseball or wrestling to watch. There are breakfast and food options nearby like Sizzler, Starbucks and Mcdonalds. Breakfast and food in hotel is a bit expensive. It’s also within 5 to 10 mins walk to Korakuen and Suidobashi JR stations. The only weakness is that the gym is not free. You need to stay in the executive rooms to be free. Otherwise you need to pay about 1600 yen for it. Service is also good. Overall it’s a nice hotel with good service that I don’t mind staying again.

The hotel was very big have multiple towers for guests to stay in. The location was also very convenient and very close to the train station. One improvement point is the staff at lobby was not too polite. While the housekeeping staff were quite nice and also greet all the guests that pass by their cart. The room was okay but old so have a bad smell and things were torn out due to the age.

We stayed 2 nights in Hotel Sunroute Plaza Shinjuku and checked out & left our bigger luggages at the hotel conceige as we would like to travel light to other city to visit our friend (staying in Japan) for 2 nights. We came back to stay again with Hotel Sunroute Plaza Shinjuku after the short trip. There are also storages at Subway/train station with fee charges apply to store your luggage according to the sizes and storage duration. Photos (for your reference only) provided are the storage with fee charges located opposite road of Keio Department Store at Shinjuku station.

Great hotel, with convenice shops within building and direct airport limousine link. Rooms are small but well kept.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

Please note: this review is for South Plaza Luxe King. I decided to upgrade to Luxe King (from Luxe Queen) at the hotel for my 2nd and 3rd night. (trip.com still has my original bookings in the system, so that’s why the room type is different than my review). I previously wrote a review about the Luxe Queen, and I thought that room was great, but, I wanted to see the difference, and as I said in the last review, I always prefer a separate shower. Extra benefits from upgrading… — Separate shower, which I usually try to get. — Wider bed. — More space inside the room, and more storage space. One thing that doesn’t change much is the view. Or at least I don’t think it’s a noticeable change. I think some Luxe Queens can also have the same view (as the Luxe King) depending on their location across the width of the building. The corner room just had a different angle, but views from both rooms were great. I admit that I did see Mount Fuji at one point when it got really clear in the afternoon (on one of the days), but in general, the views are the same from both rooms. Also, maybe it depends what view you want… government building vs urban sprawl. You get both views from both rooms, it’s just that the angle changes. Did I have to upgrade no? But I wanted to try it and see the difference for next time. I believe both the Luxe Queen and Luxe King are excellent, and paying more you really do get some extra benefits. However, the Luxe isn’t cheap to start with, so I guess it depends on your budget. I think the Luxe King room is excellent.