Hotel berhampiran Tokyo Big Sight, Tokyo

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

New, modern, eco friendly hotel with great amenities: fitness center and public bath nearly empty whenever I used it. The comfortable, 24 hr lounge room with Nespresso machine, water, and ice- good place for lounging. Always welcoming 24/7 staff who can speak English. Walking distance to Tsukiji market and the train stations. Our hotel room was efficiently designed- the pocket door separates the bedroom from the front door and “open bathroom” space. The shower felt spacious and luxurious. We did use the dryer- what a bonus to have in the room! We chose the hotel for the location and price- and we’re really glad we stayed there for our entire Tokyo trip!

The hotel is near Chiyoda City which is a nice park. Shimbashi station is a 5min walk away. Rooms are clean but a bit small (normal for Tokyo). Service is good. Breakfast is good. They don't have a concierge despite trip.com saying they do. Not sure if that is a mistake on their part or on trip.com. The place has a gym which is open 24/7. I didn't use it but it was good to have the option. There is also a smoking room and a bar. Overall, a 5/5 stay for a 3 star hotel.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

As usual, we had a good stay here. The hotel is well positioned and well staffed. Check in and check out are quick and questions are answered promptly. All staff have a good understanding of English and are able to help. Rooms are comfortable and clean and the provisions in the room are great - apart from not offering a coffee! Fortunately, the 7-eleven downstairs is able to provide this easily.  Rooms are small and one of you, if staying as a couple, will be positioned against the wall which is the reason for not giving a 5 on the rooms.

The uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.

Superb in all departments. Exceptionally clean and service from all staff members felt very special indeed. Tepanyaki chef prepared and unforgettable meal experience and went above and beyond to ensure we had a great time. Beautiful view from the Room, with Mount Fuji visible on clear days.

It was a great pleasure to stay in Nogha Hotel, the location is excellent with just about 10 min walk from Ueno JR. The information desk is helpful in advising us to take the elevator near exit 2 so we did not need to carry the luggages up the stairs. The hotel is clean and nicely designed.  The most attractive part of the room is the B&O Bluetooth speaker. There are many restaurants around the hotel which we can find many delicious choices.

Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.

We arrived at midmorning and the staff are wonderful. Allowing us to check in early, a little bit tricky getting from the airport. We thought there was a shuttle, but apparently they don’t pick up in the morning. We worked it out though, The staff were amazing couldn’t be more helpful the room was very comfortable, we have stayed in many hotels in Japan, and overall the rooms are quite small. This one was a reasonable size by that standard. The restaurant food was excellent and we have to mention one particular staff member really took care of us. His name is “Manan “ the location is not as close to the airport as we had hoped, but I was still close enough to be convenient and we will stay there again. Thanks again to all the wonderful staff it’s you that makes us want to come back because you make us feel valued