Hotel berhampiran Arquivo Histórico Provincial de Toledo, Toledo

Great Hotel in the city centre. Top location. Spacious rooms with great beds. Nice staff. Mini Bar. The free walking tour in. English starts in the front of the hotel. The sightseeing busses ar with 50 metres. Ideal for a two or three days stay in the old city of Toledo

The on site parking ($10) secured was a huge bonus (don't try to take a large car down there). The hotel is close to the old town (which is up a big hill) but there are two different sets of escalators going up. Very odd to see like 10 different moving stairs to get you up a hill.. these were well used by the locals certainly. Room was nice, clean and modern, close to the town but not ”in it” meaning no tight streets to squeeze down. I found this refreshing - after a week of driving ”too small” roads to hit the circle off the highway turn right and park ... ride the escalator and you re where you want to be. All in all a pleasant experience and I would def stay here again if in Toledo.

We have spent three weeks in Spain; traveling to Barcelona, Seville, Madrid, and Toledo. The hotels have been top notch and the staffs have been friendly until this Eurostar. Let me first say that we were previously at a Eurostar in Barcelona( the Grand Marina) and received superb service. When we walked into Buenavista not one staff member said hello or hola. We initiated the exchanges. No smiles nada. No offer of water which was set up I assume for guest. I did notice that the staff was much friendlier to those who spoke Spanish. Check in was quick but image our surprise when there wasn’t an offer to have someone cart our bags to our room. We had been traveling all day since 7 AM and reached the hotel at about 3:30 pm. It was hot and we we’re definitely bedraggled. We came to Spain not knowing the language well but have successfully used Goggle Translate. When we went to dinner the waitress admittedly didn’t speak English which was fine, so we used our translator. Once again we were not greeted and staff was reluctant to speak with us.The first waiter said he didn’t speak English and after we got him to understand our room number, he grabbed another waitress and “ had her deal with us”. I understand some Spanish. It was clear that neither waiter wanted to attend to us. After asking for our drink orders we were told “ no”. When I asked for a drink menu she said they only had wine and beer, but I later saw a couple with what appeared to be a cocktail. After selecting and receiving grilled beef tenderloin. The waitress NEVER CHECKED BACK to check on us, until I waved her down for the bill. During dinner staff were around but ignored us. This unfriendly and rude behavior happen again at breakfast. No greetings were returned and again they were obviously friendly to the Spanish speaking guests. Typically at buffets dishes are removed from the table so that you can use a fresh dish. While other guest had dishes immediately removed ours sat in front of us from 8:00 am until our departure at 9:00 am. Let me correct myself. Right before we left one plate was removed. Front desk staff did call a cab as we requested but again they appeared u happy to help us. Honestly, we have been stunned by the ongoing pattern of disregard and unfriendliness. I usually right reviews AFTER I return home.Im writing this while I’m still here. I’ve just returned to the hotel from an outing and 1:30 PM. When I went upstairs my room key no longer worked. The front desk attendant rescanned it but offered no explanation and again was unsmiling until she accidentally ( I assume) flipped the key so that it landed in the counter instead of my hand. The room wasn’t cleaned but perhaps they, like everyone else have a staff shortage. I’d rather have a “dirty” room and polite staff. I’m not sure why but Toledo Spain in general has been the least friendly place. I don’t like making global statements but …. .I’m really glad that we’re only spending two nights here. The hotel is b

Pues le robaron el bolso a mi mujer en un salón privado en la 2° planta y con un camarero controlando el acceso al bufet, el ladrón o ladrones paso por recepción fue al salón del bufet estuvo hablando con el camarero q controlaba el acceso (porque yo lo vi y el me lo confirmo) y sin embargo no se porque razón le dejaron permanecer el el salón (a mi me preguntaron por la habitación para pasar) y en un despiste nos robaron el bolso. Creo q habría q ser muchísimo más cuidadoso con el acceso, ya veremos como termina esto Entre los 3000€ q sacaron de la tarjeta y los más de 1000€ de perdidas por efectivo, movil, gafas, llaves coches, etc, la estancia me salió por un pico. OJO NO DEJEIS NADA DESATENDIDO En principio el hotel rechaza cualquier responsabilidad y me dicen q no tienen seguro para responder del robo, ya veremos si la consejería de sanidad puede mediar en el asunto.

Overall nice Hotel. Great location. Very good breakfast for 8 Euros. Shower door needs repair. No air conditioning because of the winter weather, although the temperatures were in the high 80s. I was in the 1st floor and couldn't open the windows because of the mold and mildew. I caught allergies, so I had to close the window. We were in a sealed hot and humid room. This is a big problem.

Tudo ótimo. Lugar simples, mas atendeu nossas necessidades para 1 diária. Atendimento maravilhoso!! Chuveiro ótimo, apenas box sem vedação, o que provoca um alagamento no banheiro, mas fora isso, tudo 100%.

Ubicacion muy buena, 15 min andando hasta el centro. Los trabajadores muy agradables, te explican todo al llegar y te orientan con un mapa. Muy limpio y desayuno muy bueno. Parking cerca gratuito y enfrente del hostal hay unos sitios, si hay suerte se puede dejar ahí el coche.

This is the first time we have stayed in a Parador and based on this experience it won't be the last. The hotel's location is magnificent, set on a hillside overlooking the old city of Toledo but with easy access from the Autovia. Check in was a pleasant experience and later when we needed help printing our barding passes the guys on the desk certainly went out of their way to help. Breakfast was excellent with a wide choice of cheeses, meats and fish. Cooked options were available but we were more than happy with the buffet. The view from the breakfast room is outstanding. Finally I come to the room. We had treated ourselves to a Junior Suite which consisted of a bedroom, a sitting room and a large bathroom with both a walk in shower and a sunken bath. Each window gave the wonderful view of the city both by day and at night when the main buildings are floodlit. As well as coffee there were complementary soft drinks and water in the fridge together with a couple of tins of nuts. Check-out was not until 12 and we would have lingered until then had we not had a flight to catch.