Hotel Ritz Carlton di Toronto

位置在downtow市中心，一流便利，對面是皇家博物館，陶瓷博物館等，非常值得遊覽，酒店左右分別有2家超市、TIM coffee、麥當勞，往左200米左右就是奢品街，lv、梵克雅寶等應有盡有，直接步行隨便逛，實在是令人大感驚喜。酒店古典風格，人不多，沒有旅行團之類，不嘈雜，本人喜歡。早餐不自助，單點的，還不錯。衞生間熱水量大特別喜歡，空調聲音有點令人尷尬，房間燈光有點暗淡，但空間夠大，依稀可見舊日輕奢。前台服務態度很友好。總之是性價比超高。會繼續選擇入住。

Book the larger unit (Suite instead of Studio) much bigger for the price. All receptionists was kind/helpful. Room super clean. Bar so-so.

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

The room was spectacular and the food was delicious. We went down to the restaurant the first night and they had a pianist and a great vibe. We enjoyed the pool the following day and all the services were wonderful. We also ordered room service which was my favorite part! The pancakes are to die for. Every single team member was amazing, genuine and kind. Bravo on running such a welcoming lovely place.

Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be ＜10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

Overall the hotel is great. The M Club Lounge is outstanding. Hotel bar/restaurant is very solid. Fitness center is adequate to all my needs. Staff across the board are top notch. The main issue 'for me' is that I am a light sleeper and if you have aircraft taking off on runway 06 L (especially the larger jets) you can actually feel a minor rumbling in the room (hotel is really close to end of runway). Besides this and other than the rooms/bathroom need updating, this hotel would be a 5 star review all day long.

Good location and nice king size bed room Just wifi needs to pay and free for Marriott member only I am the Marriott member but during the check out , it charges me wifi fee , after discussion, then it was waived as I am the member , I would suggest to Offer free wifi for hotel customers as this is very common in all other high class hotels

Location of the hotel is great. Subway is just downstairs. Easy to get to the tourist spots. The hotel’s counter staff, technician, and the staff working at the restaurant were all helpful and friendly. Thank Joyce for her assistance when the phone in the room was not working well.

This is a great hotel for a base to explore Toronto. The suite was very spacious, with a sofa bed in the lounge area which suited our party perfectly. The room was generously kitted out with a fridge, microwave, coffee machine, iron & ironing board, toiletries etc. The hotel is a little tired, but well maintained. The complimentary coffee & (packaged) muffins were a really nice touch to put you on your way in the morning. The staff was very friendly & helpful. We had a glitch with our shower which was sorted out quickly & professionally. Unfortunately the restaurant & lounge were not open. I believe the site is going to be re-developed into residential units which is a shame. If we visit Toronto again before that happens we would definitely stay again.