Hotel berhampiran St. Patrick's Catholic Church, Toronto

We were happy of the place and the location. We were supposed to give 5 star. But an incident happened when we left. I requested for a cab to bring us to Billy Bishop airport and a lady assisted us well. We were informed that the cab is already outside, we placed all our stuffs in the cab and we sat inside ready to leave. But another guy also requested for a cab right after us. A very accommodating and friendly staff (Indian) helped us bring our luggages outside. (He was really kind, assisted us regardless of our nationality.) But when we were about to leave the guy (White, could be America ) who also asked for a cab webt outside assuming that our cab was his. The front desk (Chinese) asked the other staff (Indian) to ask us out of the cab, the Indian guy explained that we asked for a cab first but the Chinese guy didn't bother to listen. All he wants was for us to get out of the cab, didn't even apologize.

慕名前往Toronto地標打卡，近百年歷史的古董古堡式酒店，是當年全球最大的she華酒店，每年有20多部影視作品取景地。伊麗莎白女王夫婦、奧巴馬伕婦、克林頓、默克爾等眾多頂流名人曾經陸續入住的御用酒店。酒店細節處處彰顯she華本質和聲望，走廊牆上安靜精緻的藝術品，低調的色彩設計，主樓10部電梯以及等待電梯時的沙發，各種雅緻的鮮花擺放，房間的傢俱，大大壁爐的酒吧，特別是非常優雅温柔的服務，效率真的很高，果然名不虛傳的低奢品質，令人流連忘返。美食也值得信賴。Fairmont Royal York～一定會再次入住。推薦帶淋浴房的豪華大床房，

Friendly staff at front desk, smooth check-in. There’s everything you need in the sparkly clean room even though i stayed the smallest room. Laundry is available. Location is excellent. There is a 24-hour convenience store cross the main street. The neighborhood is lovely. Really enjoyed the stay. Will consider comeback next time.

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.

Toilet not flushing properly. Corrected after I raised the problem with staff. Toilet paper roll holder loose. Corrected after I raised the problem with staff. Elevators often very slow. One time it was on service and cleaner asked us to take another elevator. This hotel is slipping due to benign neglect. I only stay there because of location.

The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.

We enjoyed our family long weekend, this is an ideal location, only a few minutes shuttle to the airport. We were able to grab the shuttle to the airport each day and from there take the UP Express and GO Bus to where ever we wanted to go. The hotel staff are such a pleasure to talk to, and helpful with every little detail (thanks for the pizza place recommendation- it was perfect!) It was great having breakfast included, and they have a generous selection to choose from! We were bummed the pool isn’t operational yet, but we knew that before we went, so we are looking forward to enjoying it another time. We would definitely stay here again, and would recommend it to anybody looking for a clean affordable hotel near the airport. Our room faced the airport and the kids were happier to watch that then the tv (thanks!) And worth noting that we were near the elevator, but it wasn’t a noise issue at all (as we’ve experienced elsewhere in the past) (Side note, we were pleased that the room temperature was consistent (and the cooling/heating system quiet!) Great all around experience!

I had a great time staying there. Service, accommodation and food was good. Free airport shuttle service back and forth. Nearby restaurant and coffee shop available within walking distance. Overall excellent.

My sister stayed here for a night during Caribana weekend. She said it was really nice, everything was new and clean.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby