Hotel del Paine

Fantastic views and great views from your cabin window. A place not to be missed when visiting Patagonia. The box lunch of salmon salad is fantastic along with all the other goodies, and desserts are wonderful. We enjoyed sitting out on the benches in the evening enjoying the sunset and the wonderful views in front of us.

Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.

Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak

Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.

Lovely place, great view of the Torres Del Paine, great people and delicious food. Also ecologically sustainable and a good price as well. Horses and cows wander freely in the yard and the surrounding area. Can’t say enough about this place!

Comfortable, clean beds. Wifi was just OK.

We had a fabulous trip to the Torres del Paine national park, and had a superb stay at the Hotel del Paine. Here is what we loved about this hotel: 1. The entire booking and communication experience was fantastic. Kudos to the staff at the hotel for answering all my questions, being very flexible with my booking, and proving help and helpful advice at every opportunity. 2. We made the booking by contacting the hotel directly. We made a 50% payment up front and the remainder at the end of our stay. Make sure to opt for the breakfast and dinner along with your room rate (extra charge). We were initially not keen about this, but in the end were very grateful that we included these meals. 3. The hotel includes several small villas (single bedrooms with attached baths), as well as some other rooms in the main building and others. 4. The rooms are nice, clean and comfortable (no TVs or phones) - but you dont need a TV here anyways. Most rooms have a beautiful view of the TdP mountains. The furnishing and mattresses are a bit dated, but that was okay with us. There were no closets in our room. 5. All meals are served in the main hall. All meals are buffet style and are fantastic!! Full breakfast with continental and Argentine dishes, fruits, juices cereals etc. Dinners were superb with multiple meat options, vegetables, fruits and desserts. 6. The main hall also features a full bar with many cocktails, beers and wines available for purchase. 7. The hotel offers many excursions - contact them in advance to find out all the options. 8. The outdoor lawn and seating area offers grand views of the mountains - we were really lucky that we had glorious weather on 2 days out of three that we were there. 9. And once again, the staff really made the difference - my compliments to all of them. I highly recommend this hotel.

This was so grossly over priced for the quality of the food, service and amenities. The room was fine but not facilities for making hot drinks other than in the corridors but there were no cups to use or hot water. So you needed to walk all the way back down to the other end or go to the bar and sign for it. All evening meals from the restaurant were cold when served including morning scrambled eggs from the Baine Marie. There is no quality control on the meals as we ordered vegetarian sandwiches and the 3 came out different. Mine had lettuce, tomato mushroom capsicum and corn in a dry roll! We re ordered pasta a second night and it was definitely not the same as previously and tasted as if it were out of a packet and not edible. Drinks- cocktails were impressive to look at and generally nice. Drink service at dinner was appalling and you had to keep asking for a drink from arrival to when you left. We got an all inclusive package because it seemed it was going to be cheaper. Well all inclusive does not include tips it seems. So we had to sign for our meals and drinks every time which they had a total for. You then had to decide if you would agree to the 10%add on. A cup of coffee was $8USD for example. So it adds up every time. The staff would chase you out of the restaurant/cafe and hover over you while you signed and agreed or not. It was so over bearing and uncomfortable. And the service was terrible but I am not sure they knew how to do their work. The excursions were ok but most can be done without a guide. Those staff were generally very good but one did not read our small group well when going to the base of the towers and raced ahead of everyone without keeping an eye on the slower ones. And one did have an injury on the way back which he didn’t know until the person came out with the help of two other walkers. The region is lovely and we saw amazing cloud formations and sunrise and sunsets. Not sure I would recommend it though as I am sure there are places easier to get to with better hotel facilities.

Ordered a burger meal with chips and my partner ordered the shredded beef ciabatta with fries. The burger itself was tasty and well presented. The portion of chips, well it wasn't so much of a portion as perhaps 15 or so chips. Im not usually one who is too fussed by the amount of chips with a meal, but 1.there was nothing else on the plate 2.the meal cost £17.50!!! So I asked the waiter if we could have more chips and made a reference to the fact that there were very few chips on our plate. He bought us a portion 5 times larger than the one we each had on our plate and charged us £8 for the privilege. Wouldn't go back. Wouldn't recommend. There's only better places to stay. We stayed nearby and walked here. Far nicer and less pretentious places out there!