Ulasan Novotel Toulouse Centre Compans Caffarelli

Hotel is at a great location. Staff are friendly. Good facilities for family entertainment.

The hotel is very good. The hotel is in the beautiful garden. The staff of the hotel are kind and professional. The traffic of the hotel is convenient and easy. The breakfast is very delicious.

The hotel is located very close to the city center. The staff is very kind, the rooms are large, spacious, clean, and the swimming pool is a great advantage. Clean pool, clean water, and the perfect terrace to sit and drink a coffee. Was verry nice!

Hôtel was a great experience

I must especially praise the hotel's front desk service. The staff were incredibly attentive. When I checked in, they not only patiently helped me verify my information but also proactively introduced me to nearby tourist attractions, including must-see spots, off-the-beaten-path photo spots, and local specialty restaurants. They even gave me reasonable travel suggestions based on my itinerary. To my surprise, they upgraded my room for free, giving me a room with a better view. These details truly made me feel incredibly welcome.

It has a bathtub and sofa, good Wi-Fi, a large underground parking lot, and a nice plaza in front. However, the breakfast is terrible.

The room was large and clean, just as expected! It was what you'd expect for the price, and the front desk service was very friendly.

Located in the heart of the city, the hotel is quite clean, the breakfast is good, and parking is convenient (paid parking is available).

Very good location. Hotel surrounded by a garden. Clean air and the smell of flowers. Rooms spacious, comfortable bed.

Very well placed in a quiet area, located just behind the Compans Caffarelli park and the Japanese garden. Toures amenities close to the hotel on foot: metro 5 minutes walk, shopping center, bus, Canal du Midi a few minutes away and if you come via the ring road it's a few minutes drive from the ring road exit. The hotel is very clean, the room too. The staff is very friendly and smiling, especially the front-of-house manager of the hotel restaurant. Restaurant: it’s a shame that the choice on the menu doesn’t change more often. Sinn good fresh produce, and hearty dishes. The huge Caesar salad, magnificent, excellent and very well presented. Excellent bedding And no noise from the hallway or from the bedrooms A small downside with the TV channels: no access to all the channels when we were there and as it was the weekend the person who takes care of it was not present

The person at my check out was really disrespectful, aggressive, inconvenient and spoke badly 😣. she chased us down the hall before check-out time, supposedly we were trying to escape without paying the bill for breakfast the night before (just a croissant and a coffee, by the way) I explained to her that I was just doing a lap !!! She didn't want to, she was hounding me, it looks like she knew me from the start. Customer service to review because frankly 0/100 this level they have no respect.