Laurel Valley Mountain Retreat

Started off being excited to stay at the Nancy Ward room. But the views of Laurel Valley and the excitement could not persuade me to give anything higher than a 1 star because of the following. The self-check in was not working at the main door, then it was not working at the room door. You had to call a main line noted only in the email confirmation (nothing on the main door) where customer service was lacking. There is absolutely no one on site. Then a midnight visit to the bathroom is where I encountered a large rodent behind the toilet which scurried out in to the main bedroom somewhere (oh not a mouse). Well you know how the rest of the night would have gone. The room kitchen area had moldy odors. Plus no access to ice is not a plus especially during the summer months. The area just did not have a clean feeling at all - sheets, bedspread, pillows, seating... Overall my expectations were crushed; this place just did not deservev the $250/night rate.