Hotel berhampiran The Borrow Pits, Townsville

The Mercure Townsville is a very comfortable hotel. The rooms are exactly what you'd expect at Mercure, comfy beds, all the necessities. The service is impeccable, and the food is to die for. I thoroughly enjoyed my stay... for the most part. The one downside for us, was the fact that at all hours of the day, sun up to sunset, the manager in place at this hotel deems it acceptable to run Sky News on every TV set around the bar and restaurant. Politics in public spaces is never a good idea. Extreme political bias in public spaces, is downright uncomfortable. Every night we sat there at dinner whilst the typical Sky News opinion piece headlines flashed all over the multiple TV screens throughout what is supposed to be a relaxing space. These headlines were loaded with such extreme (and I would go so far as to say hateful) political bias, that I do not even feel comfortable writing them here, or attaching pictures, for fear that my review may get rejected for the use of the words contained in them. Regardless of your own political standings, I’m sure that the vast majority of reasonable people can agree with me when I say that it is never appropriate to broadcast such a politically charged news station in what is supposed to be an all-inclusive, welcoming space. And let’s not conflate fact as opinion here, it IS an extremely biased, politically charged station, who’s owner is the subject of a royal commission campaign, and who has only very recently been taken to court in the U.S and forced to concede that his media empire knowingly lies. I’m not sure what management is trying to achieve by the all day broadcast of such a controversial station, but it has most definitely resulted in the loss of my own, and my family’s business. Very disappointing, as we otherwise would have been regulars. This has nothing to do with being a “left wing snowflake”. It has nothing to do with being “woke”. This has to do with wanting to go away on holiday and leave politics at home where it belongs. Now, to be fair, we did approach the manager about this situation before coming to the decision that we will not return. The response was entirely unacceptable and in our view, unprofessional. He told us that he did change the station after our last visit, but that the regulars at the hotel asked for it to be turned back onto Sky News, and so he did. So on our next visit to the hotel, there it was again. We approached the manager again regarding this, and his response to us was that “he can’t win”. He then told us that he will make a note to ensure the channel is changed when we visit. We found this utterly demeaning, condescending and, to be frank, insulting. He doubled down on the previous reasoning that the regulars ask for Sky News because, in his own words, “It is the most informative”. Sir, there is nothing informative about the headlines we witnessed on this station during our multiple visits. It is not news, it is political “discussion” loaded with extreme bias

Great motel friendly staff great location value for money

Jika anda berada di sini di Townsville, pilih yang ini, jangan teragak-agak, kerana yang ini mempunyai penghawa dingin yang berfungsi sepenuhnya. Jika tiada penghawa dingin di Townsville, atau suhu penghawa dingin dikunci, ia akan mengekalkan anda sepanjang malam. Tidak boleh tidur pada waktu malam. Gadis di meja depan sangat bersemangat.

Because of our flight’s late arrival, we chose this hotel for its 24-hour reception and good location on the Palmer St restaurant *****, a short walk from the town centre. Staff were welcoming, friendly and helpful. Underground parking is free but not secured. The buffet breakfast was delicious. Our room was spacious, with efficient air con, comfortable beds, two good chairs, hospitality tray and frig, no minibar and no ice cube tray. The two bottles of water delivered each day were very welcome. The bathroom, with walk-in shower, worked well but was a tad shabby. The bedroom lighting was excessively 1980s dim. We needed a torch to see the aircon control panel. We would return and recommend, but bring a torch.

We had four bookings on the Friday evening, we arrived at 1:15pm, one rooms wasn’t clean which was okay as Check-In was 2pm. When I arrived back to the hotel a little after 3pm with my keys to the room, I went up and the room had not been cleaned. I went down to reception they did apologise and gave me another room key. A few staff members had called in sick, which is understandable at the post-Covid times. When we got to the the room it was run down and didn’t look like the photos at all. On our check out morning, the adjacent room, had obviously checked out early with housekeeping being in the room around 8am, making all sorts of noise and speaking really loudly, too bad if you wanted a sleep in. Our other friends had some issues too. They also had a weird cemetery photograph on the wall which seemed out of place. I was really hoping this would be a new place to stay as we are frequently in Townsville, next time let’s hope Rydges isn’t fully booked so we can stay there again.

隔音不好，對面就是海邊，在房間煮吃的好方便

From the minute I arrived I was made to feel incredibly welcome! Adam the manager made me feel immediately at home! My room was everything I needed for my 2 week stay. Clean and comfortable with comfortable bed with all the nessacary amnenties. Conveniently situated by rhe pool with beautiful views across the road to Geoffrey Bay and a short walk to Alma Bay which in my opinion is the best swimming beach on the island! Situated next door to the pub with great seating and a pool with a very extensive menu it was everything I needed! The bus stop was also a short walk away which was a good way to explore the rest of the island. Arcadia Hotel is also a good starting point for walks into the National Park and over the hill to Nelly Bay with stunning views! A perfect way to end the day is to walk across the road in the evening to the old wharf and see the Rock Wallabies that come out looking for food! Within days my room.became home and Adam made me feel like family. Nothing was too much trouble to ensure my stay was the best it could be! I cannot recommend Arcadia highly enough for the perfect place to stay and base yourself to explore the Island and come back to at end of day to relax on private balcony area looking out to sea! I've travelled extensively all over the world and stayed in many different places and Arcadia is up there for ticking every box you need for the perfect place to be! It was very hard to leave so I will definitely be back.! It really was my home away from home. Thank you Adam for your amazing hospitality. Magnetic Island is such a magical place ...and Arcadia Motel is the perfect place to stay and experience it!