Ibis Budget Versailles - Trappes

Dirty hotel

Limpeza muito pessima

I booked one night stay at this hotel, but through some glitch of the system the date was wrong. ******* tried to get my money back or change my booking, but the hotel refused. If I could give nil stars, I would.

Exceptionally good value for money and the room was clean, everything worked as it should. Location was perfect as we had visited Versailles Palace during the day and only wanted somewhere to sleep before continuing our trip to the Loire. We also found a supermarket close and right next door a regional restaurant ( we didn't use) Ample parking, free good wifi.. Couple of negatives, reception spoke very little English and was not helpful, the room had a awful tobacco smell, that seemed to be impregnated into everything, we do not smoke so wasn't pleasant.

we arrived after a long drive from the UK we were given the key code to the triple room i had booked, but once inside found that someone else had not only already been given our room, but that they were still occupying it! we were able to walk in whilst all their belongings were in there...complete with all of their prescription medications lying around the room! we were then given a second code for a second room - this was inappropriate as it only had a double bed. so i complained again the third code and room we were given was a twin room, this time the window lock was broken and the window overlooked a low, flat roof, that could easily allow someone access to our room if they wanted. it also appears that it is not possible to lock the room from the inside (if you have the key code, you are able to gain access) and we absolutely did NOT feel safe at this hotel, so we found an alternate hotel nearby for our trip away this was the worst hotel experience i have ever encountered. not only was my booked room 'given away' to another guest, but for there not to be anything preventing us being given their door code, was totally unacceptable. luckily for the people occupying 'my' room, myself and my fellow traveller are honest people...it really could have been anybody that went in to that room

Clean and convenient if you are travelling in france on route. Approximately 3 hours from calais.

It was frustration!

TROP BRUYANT CHAMBRE COTE NATIONALE

Hotel and room beautifully clean water hot concerned that you had to cut your own bread after other people handled it